CONTENTS FOODSERVICE CONSULTANT


NEWS & VIEWS 3


WELCOME LETTERS From your FCSI Worldwide president and regional chairs


Q1 2022


40


11


DIGITAL UPDATES Find out about additional content on the fcsi.org website


12


AROUND THE WORLD Great constructions around the globe


FEATURES


40 DeAille Tam A young chef with a fresh, modern take on Chinese cuisine, and a Michelin star


46The FCSI interview Roger Obeid FCSI: a passionate consultant


14


THE INTELLIGENCE The Secret Chef discusses the idea that the restaurant staff deserve the same care as the customers. We look at ways in which automation can free people from mundane tasks. The Talkback team ponder ways to encourage staff back into the hospitality sector. Plus, news from the sector around the world


17


55Foodservice 2021: the people edition COVER STORY


The breadth and variety of its people and their talents is foodservice's superpower. The umbrella of the foodservice sector provides shelter to so many diverse and varied personalities. Tina Nielsen speaks to four remarkable foodservice professionals – each has a different story to tell, but all have felt the satisfaction and appeal of a life in hospitality


“I fell in love with cooking instantly. Creating a dish that somebody else would enjoy was a great experience”


7 55


50 Company spotlight MKN celebrates 75 years of success


65 Operator profile Set up by cousins in Utah, Crumbl is a cookie franchise to follow


46


EAME


ASIA PAC


THE AMERICAS


WORLDWIDE


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