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SPECIAL: INNOVATION


THE PEOPLE EDITION


If you can’t stand the


heat, redesign the kitchen


Infamously known as inhospitable working environments, many professional kitchens are now changing to become healthier, more comfortable places to work. Jim Banks considers the drivers of changing attitudes and what such kitchens might look like in practice


I


n the past, the stereotypical commercial kitchen was cramped, hot, noisy and uncomfortable. To some, that was part of its appeal – a challenge to be endured in the name of fi ne food. Now, with a labor shortage and greater insight into the health hazards posed by such environments, attitudes are changing. Today, the focus is on creating kitchens with the wellbeing of staff in mind, though this trend is not entirely new. “Even in medieval times they put wooden fl oors down so the cold didn’t get into chefs’ bones,” says Frank Wagner FCSI of German consultancy K’Drei and the chair of FCSI for Germany and Austria.


112


“The concept is simple,” he adds. “Make enough space for people to work, with enough light and ventilation, clean air to breathe, a comfortable temperature and an acceptable level of noise. And give people the right tools – equipment that does not break all the time and that is easy to clean. A cheap kitchen means you will lose labor or your quality will not be good enough. A better kitchen means you can fi nd the right people.” There is a regulatory drive to make kitchens more hospitable. In California the Indoor Heat Illness Regulations require employers to implement control measures for any work areas where the heat index exceeds 87˚F (30˚C). But that is only one reason operators are looking closely at staff wellbeing. “People say it is a regulatory drive or because of complaints from workers about the hostile environment but I don’t buy either of those,” says Paul Bartlett FCSI, of US-based KitchenSolutions Consulting. “The biggest change is that the kitchen is now a legitimate place where aspiring artisans can do artistic work as a chef. Once people aspired to be leading guitar players, now they want to be chefs.”


“It does matter to operators,” he adds. “The days of chefs throwing knives at you are over. Restaurants try to treat staff well to retain employees as you need a good team in order to win in this industry. So, you need to create a good place to work.” In fact, the labor shortage is probably


a more powerful driver than anything else. “The next generation is coming,” says


Andrey Livchak, director of global R&D at ventilation company Halton. “People consider kitchens to be a hot place and


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