WELCOME
Precious people for foodservice
P
Eric Norman FCSI Chair, FCSI The Americas
A
s we’re preparing for the new working year we’re wondering: Covid, again? What challenges will this year bring? We are all hopeful for better times, although realistically we must plan for contingencies and accept and embrace the future. Our FCSI Asia Pacifi c
Division is strong and resilient, and we are seeing an upswell in new member applications. Feedback shows that our online content is extremely
eople are the lifeblood of the foodservice industry and by its very nature,
eating has historically been a communal, shared experience. It is very fi tting that
this issue of Foodservice Consultant magazine revolves around the people of our industry. Over the last two years, we have all become accustomed to hearing about and seeing the fi rst-hand impacts that a disruption to foodservice workers can have.
Establishments in all
market segments are dealing with employees out sick, demanding higher wages, and even leaving all together for jobs in other industries. The consequences of this problem are having real impacts on the ability of establishments to stay open and provide the same quality of service that we enjoyed pre-pandemic. The foodservice design
fi rms, manufacturers, manufacturers’ reps, dealers,
and service agents are also dealing with many of the same issues that are plaguing the establishments themselves. I have talked to many channel partners over the last few months, and all seem to be running short staff ed, but are dealing with a very hefty workload.
The foodservice industry needs to take a collective look inward and determine how we recruit, train, and retain the future generation of workers.
Get ready for growth
engaging, with most conveying that the educational content of our webinars is a valuable resource for information. As consultants we deliver
Andrew Brain FCSI Chair, FCSI Asia Pacific Division
Energy and adventure
T
Remko van der Graaff FCSI Chair, FCSI Europe, Africa, Middle East
he FCSI EAME region faces a raft of new challenges. The region has experienced signifi cant diff erences when dealing with the pandemic, but as I write, it seems that the EAME region is opening up again. We are all looking forward to spring, freedom and life in the new normal. The past two years have touched us personally in various ways. This period has also inspired me enormously
both support and solutions to those seeking advice or assistance. Yet we are also in need of support. Our goal is for your FCSI membership to be a valuable network that is committed to supporting you, while also fostering a community allowing you to support others. (Please check
out FCSI APD SUPPORT
https://www.youtube.com/ watch?v=9gmJZD1M1Ho ) Maybe this is to mentor someone or be mentored. You could set new goals, add to your qualifi cations, learn a new language or cooking technique. Please reach out to your local FCSI chapter and see how you can get involved.
What appears as the storm
continues, might just be a time of growth after the rain. Stay healthy, stay safe.
and brought me a lot of energy. I walked the Dutch coastal path from Den Helder to Hoek van Holland. I also cycled to Santiago de Compostela in Spain – the trip of a lifetime. Never in my life have I experienced so much hospitality and (re) discovered pure cuisine. I slept in monasteries, abbeys, in a tent in backyards and woke up every morning not knowing what the day would bring or where I would spend the night.
FIND A MEMBER
fcsi.org/find-a-member-app/
What I did know after arriving in Santiago de Compostela is that I want to inspire, coach and off er new energy to teams and individuals and for this I have developed a number of management development programs with my company REM&KO. I’d be happy to tell you more about it. For now, stay safe and I look forward to meeting you at our FCSI EAME conference in May 2022: #TACT 2022.
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DAN MURRELL
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