THE SPEAR’S 500 Property


Philippa Somerset Somerset Estates


FOCUS Property management


Rachel Walker Bruton of Sloane Street


FOCUS Luxury residential


Alan Waxman Landmass Private Office


FOCUS Prime-focused real estate renovations


‘At Somerset Estates, our property and home management service is personal,’ says Philippa Somerset, the firm’s director. ‘We provide a unique and tailored approach to suit all of our clients’ different needs and lifestyles, for both UK and overseas homeowners.’ The firm’s property services first evolved in 2012, in response to demand from clients looking for bespoke and trusted property management for luxury residences. Somerset explains that ‘the


management of luxury properties takes a particular kind of firm’ and Somerset Estates’ knowledge of construction, property and legal issues, ‘enables us to accommodate and assist with a wide range of matters and advice’.


Ellie Thomas London Land Management


FOCUS Luxury residential ellie@londonland.co.uk +44 (0)20 7591 0288 londonland.co.uk


Ellie Thomas is in charge of the day-to-day operation of London Land Management’s Private Homes management service. It is her job to put clients’ minds at ease when leaving their London property vacant, and to take a proactive approach to the property in question’s management. London Land Management’s clients, it says, have ‘found that the answer lies in putting their trust in us’.


One client points out that


Dominic Wertheimer Lornham


FOCUS Private office and residential property


‘Our reputation is purely driven through our clients and, having not lost a client in 10 years, we are proud of what we have achieved from very humble beginnings,’ says Dominic Wertheimer. Having been in the industry for almost 20 years, he was one of the first agents to identify a market desire for a property management and private office service offering. Wertheimer is known for his


discretion – but also a tenacity to create solutions for clients, however tricky they may appear, given the demands. It’s particularly important given the restrictions that coronavirus is placing on clients, even in the HNW community, where travel may be restricted.


‘owning a property in London should not be a source of stress’, and Thomas endeavours to ensure that this is not the case. She seeks to understand clients’ expectations and preferences, and maintains close communication.


Adviser profile Ellie Thomas is the private homes manager at London Land Management Ltd, an established management company with offices in Knightsbridge. London Land Management provides a refined, professional and discreet home management service, with over 25 years’ experience caring for private family homes in London. ‘We understand our private clients’ requirements and very much aim to take away the worry of having a vacant home in the capital, essentially providing them with complete peace of mind and a proactive approach to property management,’ she says. ‘We place an enormous emphasis on providing a close personal level of service.’


Rupert Wertheimer Lornham


FOCUS Property management


Neil West Hoffen West


FOCUS Prime asset management


After a decade in the property industry, Walker was recruited by Bruton’s founding partner, Andrew Kafkaris, to bolster the firm’s offering to its discerning client base. Walker’s role is to head up the firm’s private client desk.


‘I recognise that HNW clients need more than just routine estate management,’ she says. ‘By combining the personal touch with fastidious attention to detail, we aim to provide a seamless delivery of service.’ Reflecting on an ‘exhilarating’ first year, Walker speaks proudly of the praise she’s received from clients, typically property owners in the most desirable pockets of central London. ‘This positive feedback is valuable as I build my portfolio of properties,’ she says.


Landmass helps to source and renovate properties, leveraging the in-house studio’s design expertise. ‘It is important for clients to realise that “unmodernised” doesn’t mean undesirable,’ Alan Waxman adds. ‘The service can ensure a saving as high as 10 or 20 per cent, with bespoke service guaranteed.’ Having developed some of the finest properties across London, Waxman has adapted his firm into a multi-disciplined organisation providing proactive solutions for prime-focused real estate needs. Landmass offers architecture and interior design, unmodernised and investment property sourcing and a development consultancy. It has also set up a private office to cater for HNW property needs.


Rupert Wertheimer heads up the property management department at Lornham, which covers property management, block management and property concierge. ‘Most property managers sit behind a computer and direct operations – we are proactive, in that we visit our properties regularly, but also our clients,’ says Wertheimer. Clients are global, with


Wertheimer noting that the firm works ‘a lot’ with Middle Eastern clients. ‘Often, they don’t have the contacts or the knowledge to manage their property, so we deal with all of their property management issues.’ He’s recently noticed a trend in residential properties becoming more technical, resulting in much higher expectations from homeowners.


Neil West and his colleague, Rupert Hoffen, co-founded the real estate boutique in 2017 with one thing in mind: to provide some of the most sophisticated investors with a top notch service, particularly in prime asset management. West has worked in lettings and management for more than 15 years, a career that includes roles at Countrywide, Prime Portfolio and Golden Venn. ‘He brings a wealth of legal and practical experience that enables Hoffen West to ensure their clients and their investments receive the highest level of care and attention,’ the firm says. Most of Hoffen West’s clients are family offices and trustees who are keen to capture the value of some of London’s most desirable real estate.


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