Uganda
The banks in Uganda have expanded markedly over the last decade or so, reflected in the fact that there were only 129 branches in the entire country in 2000 but 495 by the end of 2012 (270 of them outside of Kampala). Mobile money services have also seen a steep take-up in the last few years. The three largest banks are foreign – Stanbic/Standard Bank, Standard Chartered and Barclays – followed by fast-growing commercial bank, Crane Bank, then Centenary Bank.
After no core banking sales to banks in the country in 2011,
there was a win for Polaris with Intellect Core at the largest mortgage lender and ninth largest financial institution in the country, Housing Finance Bank, in 2012. This was another Bank master replacement. Also on the shortlist (to give an idea of vendors that compete in this country) were Infosys, Oracle FSS, Temenos, Infrasoft, Misys and Colvir (the latter is a central European supplier with African ambitions). Another vendor keen to make inroads into Uganda has been Greece-based Intrasoft, which was among the shortlisted vendors in a selection at Centenary Bank which ran during 2013 and resulted in a breakthrough for the Greek supplier in 2014 (the only selection of the year).
Pride Microfinance was back in the market for a new core
banking system by early 2015 after an attempt to procure a new platform ended without a definitive result. It is believed that the institution chose Flexcube but could not agree terms with Oracle.
Neptune had a deal for Rubikon in 2012 at Pearl
Microfinance (but this went into voluntary liquidation, which is one hazard of working with small MFIs) and followed this with a win at government-owned Uganda Development Bank in the second half of 2013, and at a start- up, Top Finance Bank, around the same time. Crane Bank signed with Temenos for T24 during 2013, with a Shari’ah banking aspect to the deal. Government-owned, 30-branch Pride Microfinance issued a core system tender in late
2013.There were three deals recorded in 2016, with FIS, Infosys and Intellect Design winning 1 deal a piece.
A fair amount of the low-endmarketusesalocal system
called MBW in from GIZ. There are also some ageing Flexcube and Equinox users. It is also interesting to see that none of the mainstream vendors appear to have ‘kicked on’ in Uganda – in other words, they have tended to win one or two deals (Infosys, TCS, Oracle FSS) but have not progressed. There is a domestic supplier, Crystal Clear Software, with a systemcalled Loan Performer that originated at Uganda Women’s Finance Trust and has sold in Africa and further a field for MFIs.
Zambia
There is a relatively wide range of banking systems that have been taken over the years by banks in Zambia. The most widely installed is Oracle FSS’s Flexcube, but these are fairly old sites. Temenos has had a couple of wins in the past. And India-based Nucleus had gained a foothold in Zambia in 2009 with a win at Rabobank (what was National Commercial Bank) for its Finn One lending system, with the project apparently including Islamic banking. Overall, the deals had been few ahead of a marked pick-up in 2013.
Of the20 or so banks, more than three-quarters are foreign-
owned.
Therearemorethan30MFIs.Thefour largest banks account for around two-thirds of assets.
One selection that was under way during 2013 was at
National Savings and Credit Bank (Nat save), a government- owned bank which was looking to replace Neptune’s Rubikon system, which it selected in late 2008. This saw a decision by the bank for Infosys’ Finacle, although there were suggestions from sources close to the selection that it might be reopened. Separately, Oracle FSS and Temenos claimed two deals each in Zambia in 2013, with one of the latter coming at CETZAM Financial Services, which is focused on lending for SMEs. Oracle FSS enhanced its lead by one more deal win in 2015. There were no decisions in 2014 and 2016.
Zimbabwe
Despite economic and political turmoil, not to mention a major banking crisis in 2003/4, hyper inflation until 2009, and continued concerns around liquidity and systemic risks, Zimbabwe has continued to attract international vendors, particularly since the dollarisation of the economy in 2009. There were three deals in each of 2010 and2011, two in 2012 and one each in 2013 and 2014.
In 2010 there were two successes for Neptune, while Time
Bank signed for Misys’ Bankfusion. In 2011, two of the deals went to Temenos (one of which was Royal Bank of Zimbabwe) and one to Nucleus. There had been wins for Neptune and Oracle FSS in 2006, anotherin 2008 for Neptune and the first deal anywhere for Misys’ Bankfusion, at Standard Bank, in the same year (driven by the need for a system that could handle the field size necessitated by the country’s rampant inflation). However, the system is due to be replaced with Infosys’ Finacle, as part of the pan-African roll-out of this platform by Standard Bank.
The 2012selectionscameatTN Bank Zimbabwe for Temenos’ T24 and People’s Own Savings Bank (POSB) for the
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