OUR PEOPLE


control and, six months after joining, was given the opportunity to become a salesperson. “Customers are king and without them, I wouldn’t have a business,” he says. “They want to be treated with respect, honesty and integrity. If we treat all our customers like that, we’ll have a great business.” Michael says winning the DOTY was


the biggest highlight of his career, as he and his team had worked towards it for two years.


LEXUS DEALER OF THE


YEAR: KEVIN CROWIE Kevin got his start in the motor industry as a Parts Picker at Monument Toyota Constantia in 2003. He developed a passion for sales and working with cars, so he joined Lexus Fourways as a new car salesman three years later.


He then left Lexus Fourways and


joined Halfway Toyota across the road, where he was Parts Manager for 10 years, winning several DOTY


(From left): Andrew Kirby, George Baikie, CEO: Halfway Group, Martin Klopper, Gauteng Group Director: Halfway Toyota Fourways, Kevin Crowie, Dealer Principal: Lexus Fourways and 2017 winner of Lexus Dealer of the Year, Rob Newton, Group Managing Director: Halfway Toyota Group, Calvyn Hamman and Toshimitsu Imai.


“A TOTAL FOCUS ON PEOPLE, BE THEY CUSTOMERS OR MY TEAM MEMBERS, IS THE REASON FOR OUR ONGOING SUCCESS, WHICH CULMINATED IN BEING AWARDED THIS TITLE.”


awards. Last year he returned to Lexus Fourways as the Dealer Principal – and swiftly won another one! “My career highlight was getting my Diploma in Marketing from Unisa, with funding from Toyota SA,” says Kevin. “My plans for the future are to create more brand awareness for Lexus and to build an even stronger team.”


HINO DEALER OF THE YEAR:


GANSEN CHETTY Gansen, who joined Hino Shelly Beach as Dealer Principal in March 2014, has a history with Hino trucks going back to 1997, when he was employed by Hino Pinetown as a salesman. “A total focus on people, be they


customers or my team members, is the reason for our ongoing success, which culminated in being awarded this title,” he says. Not only did Hino Shelly Beach win the overall Dealer of the Year award for the fi rst time in 2017, but it also won the Customer Experience award for the second consecutive year. “We’ve started 2018 on a positive


(From left): Andrew Kirby, Hino Dealer of the Year Gansen Chetty, Calvyn Hamman and Toshiaki Yasuda, Managing Offi cer: Hino Motors.


note, being over target in all aspects of our business and are determined to retain the Hino of the Year award for a second year,” says Gansen.


21


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