Why work in tra Rhodri Andrews chats to various industry figures to find out what they love about the industry
“When I reflect on working in travel, I use one word to describe
my career – lucky! I’ve been able to
work with wonderful people, visit amazing destinations and have fabulous experiences. I’ve had the opportunity to open new offices, implement new airline routes and work with so many different people. When I started my career, I could never have imagined I’d do all of that. This is the best industry in the world and it is all about people and connections. I am so lucky to have been a part of it and now have the best job teaching the future talent of the industry.” John Garside, lecturer at Birmingham Metropolitan College, who formerly worked in sales roles for United Airlines, Continental Airlines and travel agency Travelbag
“The ability to build valuable skills while exploring a dynamic, global
career is what makes
the travel industry unique. Working in travel helps you develop strong communication and customer service skills, as professionals regularly interact with people from diverse cultures and backgrounds. In addition, the sector is increasingly shaped by digital tools, working with technology and data. All of these experiences teach adaptability, resilience, empathy and problem-solving – skills that are vital in any career.” Claire Steiner, co-founder, ITT Future You, an industry initiative to inspire the next generation
“For me, it’s all about the culture, the people and the creativity. There’s
something truly special
about helping someone plan their dream trip or bucket-list adventure. I’m fortunate to explore such a diverse mix of destinations through my work and I never take that for granted. A career in travel has opened doors I never imagined possible – it’s exciting, fulfilling and I can’t wait to see where it takes me next, as well as which destinations I’ll discover along the way.” Florence Allen, personal travel expert, Kuoni, tour operator
“I love the travel industry because it is mostly about making
dreams come true. It offers
an incredibly rewarding career where no two days are the same, combining global knowledge, sales skill and a huge dose of creativity. If you want a career that constantly evolves and rewards passion, the travel sector is the place to be.” Vishal Patel, director of tour operator Travelpack and chairman of Tipto (Truly Independent Professional Travel Organisation)
In 2024, travel and tourism's contribution to global GDP was
1 in 10 people 8
worldwide work in travel and tourism
$10.9 trillion
takeoffintravel.co.uk
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