SELLING TRAVEL
If you want a sales role that taps into your passion for travel as you help people craft a much-needed family holiday or big, bucket-list adventure, then being a travel agent is probably it. Travel agents act as a crucial link between travellers, tour
operators based in the UK and their many suppliers across the globe. They play an important role in knitting together the flights, hotels, tours, places and packages that best suit their customer’s budget and preferences, managing the booking process from start to finish. Travel agent jobs are more varied than you might think: they can work in a high street shop; make bookings over the phone at a call centre; or work remotely from home, either as part of a nationwide network or managing their own small business. Some travel agents sell a mix of holiday types, while
others specialise in their own niche, such as cruise, sports tourism or luxury travel, or perhaps a specific region instead. There are many ways travel agents can bolster their knowledge, whether it’s through training, networking with suppliers or gaining first-hand experience on educational familiarisation trips (‘fams’ for short).
16 Jobs in focus W
HTravel agent These are experienced and knowledgeable advisors who can recommend the best flights, hotels and tours to suit customers’ needs, seeing a booking through from start to end. They can be based in a high street shop or call centre or work remotely.
HE-commerce manager Most travel companies allow customers to book online – whether it’s making a hotel reservation, arranging a flight or booking a package holiday. E-commerce teams are therefore a vital part of the business, making sure online systems are up to date and working efficiently to process these bookings.
HBusiness development manager To help grow sales, a business development manager identifies gaps in the market and develops commercial opportunities for frontline sellers to promote, generating sales leads and maintaining relationships with suppliers.
takeoffintravel.co.uk
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