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Hindsight is a wonderful thing – Rhodri Andrews speaks to various industry figures to find out what advice they’d pass on to those looking to get a foothold in travel
“Keep an open mind. It’s so rewarding meeting people from
all over the world and experiencing different cultures every day. Any skills that help you connect with people, like speaking another language, are always a bonus. But at the heart of it, what really counts is passion: loving travel, embracing unfamiliar destinations, and sharing that same excitement
and curiosity with others.” Itziar Urra Ferrandez, senior account executive, Gosh PR
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“Seize every opportunity with both hands –
embrace it and run with it.
The travel industry is bursting with chances to explore the world and step beyond your comfort zone. Each experience shapes you and helps you grow into the most authentic and
impactful ambassador the travel
industry could ask for.” Becky Walker, travel consultant, Club Voyages
“Approach every role with a sustainable mindset. Ask yourself: is there a way this could be done more efficiently, or with less waste? Over time, the answers will not only improve the operation but also build your reputation as someone who thinks ahead. Sustainability is no longer an add-on in this industry – it’s becoming the standard. The earlier you embrace it, the more impact you can make.” Abdullah Bin Sajid Butt, customer operations coordinator,
Jet2.com and Jet2holidays
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“The pace of change in technology can be hard to
keep up with. For me, the most valuable lesson I’ve learnt is to stay anchored in purpose – tech should always serve people, not the other way around.” Clare de Bono, director strategy and transformation, and country manager, Amadeus UK
“I didn’t realise how vast the industry truly is. I think there’s a perception that working in travel means being cabin crew or a travel agent, those customer-facing roles associated with going on holiday. But the industry is huge and extends far beyond that, with every role playing a crucial part in sustaining the visitor economy. From leisure travel to business events, from destination management to venue finding, the opportunities
are endless and there’s a role out there for everyone.” Hollie Chichester, business events executive, VisitBritain
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“Always build relationships. The travel industry
thrives on trust, connections and reputation. Whether you’re working with clients, suppliers or partners, people are far more likely to book or work with you if they feel you understand their needs and care about mutual success.” Ruth Venn, associate vice-president, sales and distribution, P&O Cruises
takeoffintravel.co.uk
PICTURE: James Robinson
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