ACCOMMODATION
From holiday parks to city hotels, large-scale resorts to countryside retreats, the accommodation sector has a wide wingspan. The job opportunities within it are just as diverse and there are plenty of roles, including many entry-level positions. If you like being front of house and have
strong customer service skills, there are lots of guest-facing opportunities, such as working as part of a guest relations team, an activity coordinator or enjoying something VIP-focused, for example being a butler or concierge at a luxury hotel. There are also opportunities to climb the ladder, whether that’s organising business events and weddings, or rising to become a general manager of a hotel, responsible for its whole operation. If you prefer to be behind the scenes, the roles
available to you are no less varied. Graduate schemes offer a good entry point into the head offices of hotel chains, which can promise careers in accounts, marketing and more. And the ever-growing use of AI and advanced technologies mean the need for web developers, business analysts and database administrators is increasing.
Jobs in focus W
HReservations As part of a reservations team, you’ll recommend hotels directly to customers or check availability and make bookings for clients on behalf of travel agents, usually based within the in-house sales team for a hotel or other accommodation provider.
HActivity instructor As an instructor, you might be hired by a hotel to work on site and lead adventurous activities such as river rafting and rock climbing or softer activities like Pilates, cooking classes, yoga and painting.
HSpa and wellbeing manager Many hotels feature an in-house spa and gym and operate a roster of health-conscious activities. As a spa and wellbeing manager, you’ll be responsible for choosing the treatments offered, managing rotas for therapists, plotting fitness class schedules and working with marketing and operations teams to bring in business and maintain facilities.
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PICTURE: Shutterstock/Drazen Zigic
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