‘Cruise lines are leading way on accessibility’
“Cruise lines have been leading the pack on accessibility. Ships now feature step-free design, sensory-friendly spaces and improved stateroom accessibility.” CAROLINE HARRIS Home-based travel agent with InteleTravel
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‘We’ve booked £18m of accessible holidays’
“Our company, which specialises in US holidays, has booked £18.3 million worth of accessible holidays since 2022, including £8 million in the past year. Our approach is end to end, from tailored pre-travel consultations and in-resort accessibility guides to fast-track airport services and carefully vetted accommodation.” HARRY HASTINGS Co-founder and chief executive, Ocean Holidays
‘Hays caters for my needs in workplace’
“I feel the support that Hays Travel gives to colleagues with accessibility needs is very good. As someone with mild cerebral palsy, I didn’t know what type of support I’d receive when I got here, but I feel they very much cater to my needs and give me lots of things I can improve on. This has really helped my confidence significantly.” CONNOR LIVINGSTONE Hays Travel apprentice
be themselves, regardless of gender, background, beliefs, race, physical ability or who they choose to love”. The Cruise Career Springboard, a programme founded by Edwina and Matthew Lonsdale of Mundy Cruising to encourage greater social mobility, diversity and inclusivity in the cruise industry, recently concluded its third year with 36 students from three colleges. Andy Harmer, UK and Ireland managing director for the Cruise Lines International Association, an organisation that represents cruise lines and the frontline agents who sell cruise holidays, says the initiative highlights that the cruise sector is a “great employer”. Amid such positivity, however,
shifts in the political and global climate have also had an impact on the travel industry, according to the managing director and
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