Library and Student Support Cause for Concern procedure STAGE ONE - where you have a concern about a student
Does the concern relate to academic engagement?
Is a student's actions/behaviour giving you cause for concern?
e.g. achievement, attendance
falling grades NO
Is this an emergency? NO YES NO
Conduct OR
If an emergency situation call Security or First Aid on 0208 411 6200 Health/Wellbeing
OR Safety/Vulnerability
Does the concern relate to health or wellbeing?
NO
Does the concern relate to a safeguarding issue?
NO
OR PREVENT
YES
Is the nature of the concern?
Does the concern relate to non-academic misconduct?
YES YES
STAGE TWO - where the referral takes place
YES
Does the concern relate to Prevent?
NO
OR A combination of the above,
or unclear and/or complex? Is it difficult to identify or
describe the nature of the concern?
YES
YES
STAGE ONE - To refer to Cause for Concern (C4C)
Referrals can be made by: Phone - contact 020 8411 6200 and ask for the DSO on duty Email -
Cause4Concern@mdx.ac.uk
Cause for concern meetings, where new referrals and progress with existing cases are discussed, take place weekly. The C4C team routinely discuss "closing the loop" with every case - agreeing who should be advised of each action agreed and strictly on a need to know basis.
STAGE TWO - key of staff and teams receiving referrals DoSA - Director of Student Affairs - David Malpas, Ext. 15830,
D.Malpas@
mdx.ac.uk HoSSWB - Head of Student Support & Wellbeing - Julie Crabb, Ext. 16790,
J.Crabb@
mdx.ac.uk SCMHM - Student Counselling Mental Health Manager - Leah Madnick,
L.Madnick@
mdx.ac.uk DDSM - Disability & Dyslexia Support Manager - Carol Clifford, Ext. 14406,
C.Clifford@
mdx.ac.uk SCM - Student Casework Manager - Minda Rayit, Ext. 14601,
M.Rayit@mdx.ac.uk Safeguarding Officers - Louise Baddeley (Lead) and Julie Crabb (Deputy) C4C Cause for Concern group
8 | For more information visit:
http://unihub.mdx.ac.uk/support/unihelp Call UniHelp on: 020 8411 6060
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