Library and Student Support Contents
Introduction....................................................................................................................................................4 Cause for Concern and Safeguarding ............................................................................................................6 Cause for Concern procedure.........................................................................................................................8 Progression and Support Team - Supporting personal tutors ......................................................................11 When a Student..............................................................................................................................................13 ... makes a disclosure of a personal nature ...................................................................................................13 ... makes a disclosure of sexual or physical assault.......................................................................................15 ... needs help with Academic Writing, English Language and Numeracy/Statistics ..................................17 ... has an accommodation enquiry................................................................................................................19 ... is considering changes to their programme or a course transfer.............................................................21 ... is considering a withdrawal from studies (temporarily or permanently) ...............................................21
... has a communicable (infectious and transmissible) or notifiable disease e.g. Hepatitis B, Measles, Tuberculosis.......................................................................................................23
... would like to make a complaint or appeal ................................................................................................25 ... has a coursework submission enquiry ......................................................................................................27 ... has been approved for Disabled Students’ Allowance (DSA) funding.....................................................29 ... needs help with a disability, dyslexia or a long term medical condition.................................................31 ... has a Specific Learning Difference (e.g. dyslexia, dyscalculia, dyspraxia, ADHD) ...................................33 ... has a query about employment, placements and internships ................................................................35 ... has an enquiry about MDX Erasmus and Exchange programme.............................................................37 ... says that they are estranged or a Care Leaver...........................................................................................39 ... has a query related to faith, belief or religion ...........................................................................................41 ... needs help with a finance enquiry ............................................................................................................43 ... has an enquiry about gender, sexual orientation or cultural heritage ....................................................45 ... has graduated: post-graduation enquiries................................................................................................47 ... requires support with homesickness, loneliness and settling in.............................................................49 ... needs IT Support .........................................................................................................................................51 ... needs help accessing library resources.....................................................................................................53 ... has a query about or may need medical support .....................................................................................55 ... has a mental health or emotional difficulty..............................................................................................57 ... has concerns about their health or personal safety on campus...............................................................59 ... needs free, confidential advice independent of the University (Students’ Union) .................................61 ... (international student) has an enquiry about their visa or programme..................................................63 ... has raised a complex and/or unclear concern or issue ............................................................................65
...requires peer-led learning support from experienced students ..............................................................67 ... MDXapp - the Campus Experience in the Student’s pocket......................................................................69 Glossary..........................................................................................................................................................71 Maps ...............................................................................................................................................................74 Key contacts....................................................................................................................................................76 Index...............................................................................................................................................................78 For more information visit:
http://unihub.mdx.ac.uk/support/unihelp Call UniHelp on: 020 8411 6060 | 3
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