Library and Student Support
When a student has an enquiry about gender, sexual orientation or cultural heritage
What should you be aware of?
Middlesex University values all its students equally, regardless of their sexual orientation, gender assignment, transsexuality or cultural heritage. Through the implementation of its equality and diversity policies and procedures, we have both legal and moral responsibilities to ensure all students are effectively supported. The student’s cultural heritage should be considered when dealing with such enquiries. Unless the sharing of information is in the genuine interests of the safeguarding of students’ welfare, we must respect the confidentiality of the individual student and always seek agreement from the student before sharing information with anyone else.
What should you do?
If a student requires support from fellow students: Please refer the student to the Student Union as they have Liberation Groups such as LGBT students and cultural groups representing a wide range of cultures and heritage.
Middlesex Student Union contact details:
MDX House (basement). Open Weekdays 10am-4pm (excluding bank holidays). (Please see campus map on p75)
Telephone: 020 8411 6450 Email:
mdxsu@mdx.ac.uk Website:
www.mdxsu.com Social Media: Twitter, Facebook and Instagram
If a student is seeking psychological or emotional support:
A confidential counselling service and drop-in service is available by self-referral. The student can contact the following service: The Counselling & Mental Health Service
Sunny Hill House, Hendon Campus. Email:
cmh@mdx.ac.uk or telephone 020 8411 4118 (Please see campus map on p75)
Drop-in appointments are available at 2pm daily (Monday-Friday). No appointment needed-students can just turn up. Appointments are available during core hours and two evenings per week until 8pm. Students can view further information on appointments, confidentiality, frequently asked questions and helpsheets at:
http://unihub.mdx.ac.uk/support/ counselling-and-mental-health
For more information visit:
http://unihub.mdx.ac.uk/support/unihelp Call UniHelp on: 020 8411 6060 | 45
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