ONLINE BOOKING TOOLS


IN MANY CASES


TECHNOLOGY PROMISES A LOT THAT IT CANNOT NECESSARILY DELIVER


KDS, which is owned by American Express Global Business Travel, says it can support content, both GDS and non-GDS, via open API connections. It also says that as airlines leverage NDC-enabled content, Amex GBT customers will be able to access the content via its Neo technology.


Development work is also being carried out to enhance Amadeus’ corporate booking and expense management tool Cytric so that it, too, can offer NDC- enabled content.


A further interesting NDC development is the


integration of airline content such as descriptions of a carrier’s product and services and what a ticket includes from Routehappy into the NDC Exchange. ATPCO and SITA developed the exchange late last year as a marketplace to help drive the adoption of NDC. KDS also integrated the rich content earlier this year as did New Zealand-based travel and expense management technology specialist Serko. Serko is making its own push into the UK corporate


travel technology market via an exclusive partnership with ATPI.


A FAMILIAR INTERFACE Serko wanted to expand into Europe, says ATPI’s managing director Adam Knights, and his company will now be exclusively offering the Zeno travel and expense management technology to customers. Knights says ATPI was impressed with Serko after working with it in Australia and New Zealand. While the company still works with and offers other technology, including Concur and Amadeus Cytric for the coverage they provide, there is a feeling that the latest version is a “step-change.” Knights adds that the Zeno user interface is much closer to what travellers might see in their daily lives, which can seem dated and clunky, often because of the constraints of legacy systems.


Knights highlights particular elements of the Serko


product, such as the chat service that is currently in development, and the links to Microsoft products, such as Outlook, so that travel patterns can begin to be anticipated and the booking screen auto-populated with travel information. ATPI has two of its larger customers testing the technology and Knights says the company recently


90 NOVEMBER/DECEMBER 2018


is a booking platform for longer-term rentals for business travellers. The start-up raised US$14 million in August.


1 HOMELIKE, founded in 2015 and based in Germany, 6


2 ROADMAP, founded in 2015 and based in the travellers. It raised €4 million in June.


Netherlands, is a “mobile-first” app for business


3 ROCKETRIP, founded in 2013, is a platform for booking US$15 million in April.


4 TRAVELPERK, founded in 2015 and based in Spain,


CORPORATE TRAVEL START-UPS DISRUPTING TRAVEL MANAGEMENT


travel that rewards travellers for spending less. It raised


describes itself as a booking and management platform


for companies of all sizes. The company raised US$21 million in funding in April.


offers Amazon vouchers as rewards for choosing cheaper travel options. It raised US$51 million in March.


5 TRIPACTIONS, founded in 2015 and based in the US,


corporate travel management platform using AI to drive efficiency. It raised US$600,000 in funding in March.


6 TRIPEUR, founded in 2015 and based in India, is a buyingbusinesstravel.com


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