INTERVIEW
WORDS MAT THEW PARSONS
HEN A COMPANY ENGAGES with a specialist like International SOS, you’d assume their relationship would revolve around travel secu- rity risks. But for Caxton FX, risk comes in the form of currency fluctuations. The value of the pound can rise or fall 10
RISKY BUSINESS W
PROFILE Rupert Lee-Browne is
per cent within a single week against some currencies, and on some transactions travel- lers can lose the same percentage by paying in sterling rather than a domestic currency. As a result travel buyers and their TMC advisers should think more strategically when sending staff abroad, argues Caxton’s chief executive Rupert Lee-Browne – and, in particular, as Brexit negotiations intensify. “As Brexit approaches, we’re only going to see more volatility with Sterling,” he warns. “There’s a big opportunity for TMCs to help their customers. When you buy travel, it tends to be international, but many companies don’t use a forex special- ist for travel expenses… using something like an Amex card, it’s an easy way, but it’s not the cheapest. TMCs can add value for their clients on foreign exchange.”
ADDING VALUE
“The corporate travel sector is growing phe- nomenally quickly,” Lee-Browne continues. He believes that as the direct-connect trend continues and suppliers increasingly seek to plug directly into corporates, TMCs can use forex as an extra value-add. “Hotel groups are starting to bite into TMCs’ business,” he says. “But corporates go to TMCs for the full service. Hotels won’t be offering risk management, so TMCs have a better chance to forge better relationships.” Lee-Browne believes there are clear advantages for expense management: “With Caxton’s travel card scheme, the financial controller can see the expenses, reconcile them, load or block funds for any number of users. They are able to buy currency before it’s spent which gives financial certainty.”
chairman and chief executive at Caxton FX, which he founded in 2002. Previously, he was a director at Eggsbenefit, an online system for caterers and suppliers he co-founded in 1998.
Buyers and TMCs should be filing overseas expenses under ‘risk’, says Caxton FX’s CEO Rupert Lee-Browne
He also points out that Caxton can provide a “buy- back guarantee” – “We guar- antee the rate in the event that funds are not used, so that gives corporates peace of mind.” This kind of hedging as a service can limit the downside for a TMC’s cus- tomer, but with sophisticated hedging tools they can participate in the upside in certain circumstances, he adds. When it comes to buying currency, it can either be the TMC or their client that decides when to purchase. “It depends on the relationship and what the customer wants,” Lee-Browne adds. “It’s about removing friction for them.”
As well as corporate travel, Lee-Browne says Caxton has a significant share of the education travel market. “The number of school trips is growing considerably,” he says. “With teachers having to manage the expenses it is imperative for them to have a straightforward solution.” The travel industry may be having its own “back to school” moment soon as Brexit ap- proaches and rewrites the rules on currency.
40
NOVEMBER/DECEMBER
2018
buyingbusinesstravel.com
            
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