YOUR COMMENTS
WHAT ABOUT WELLBEING FOR TRAVEL ORGANISERS? One area that needs to be tied closely to the future leaders’ pathways is recognising that we need to ensure the workplaces promote positive mental health for them to be able to strive (GTMC Column, BBT July/August 2018). TMCs are being pushed harder and
harder by the suppliers and procurement to do more for less. When revenues or profits drop, it’s the staff that suffer. There are some TMCs already building
the processes, raising awareness and support to all staff at all levels. And these will be the ones who will recruit and retain the talent pool of the future. The GTMC should encourage open
dialogue around mental health and protect the wonderful people in the TMCs today and in the future.
Matthew Holman (via BBT website)
RAW DEAL FOR DUBLIN? This Aer Lingus deal is terrible for customers (“Aer Lingus takes over London City-Dublin route”, buyingbusinesstravel. com). Under this new arrangement the service will be degraded compared to what Cityjet offered, and the prices have at least doubled. Cityjet’s previous base fare is equivalent
to the Aer Lingus “Plus” fare level. Cityjet fares started at £45 one way for that route. Aer Lingus is charging a minimum of £92 for their “Plus” fare from November onwards. Previously, in order to access the
cheapest fares with Cityjet, it paid to book in advance. With Aer Lingus, if a customer tries to book in advance (for example, from January onwards) the fares are more expensive than those that can be booked for November and December travel. Name withheld (via BBT website)
VICIOUS CIRCLE All very sensible, until the next downturn comes along and it will be price, price, price all over again I am afraid (“Business travellers seek convenience over comfort”,
buyingbusinesstravel.com).
John T (via BBT website)
buyingbusinesstravel.com 2018 NOVEMBER/DECEMBER 111
TALK BACK
HAVE YOUR SAY AND SHARE YOUR VIEWS AT
BUYINGBUSINESSTRAVEL.COM
‘SCARE MONGERING AT THE WORST LEVEL’ Further escalation to another referendum I fear (“Government issues no deal Brexit flight warning”,
buyingbusinesstravel.com). It is not feasible that the EU would impose a no-fly zone to the UK. What about all other non-EU carriers? How do they operate into the EU? This is scaremongering at the worst level, and the EU would suffer
far more than the UK. The whole Brexit debate is getting out of hand. Michael Edwards (via BBT website)
GOING THE EXTRA MILE British Airways says: “We’ll always go the extra mile to provide excellent customer service.” (“BA improves connection services”,
buyingbusinesstravel.com). Unless you don’t happen to be one of the privileged classes, ie, only for First, Club World or Club Europe, Gold and Silver Executive Club members. Name withheld (via BBT website)
BBTWEETS
@CAROSTRACHAN Wow. Where did you find travellers who would choose an economy seat over a business seat?! I know a few thousand travel managers who would like to meet them! (Business travellers seek convenience over comfort)
@TRAVEL_HACK Good news (GTMC and Bournemouth University to promote business travel careers). Business travel is still largely unknown as a sector in terms of being an exciting and rewarding sector in which to build a career.
@SW19LUNCHIE [CHRIS CROWLEY] Thank you to all our customers, partners and the @ACTE tweets and @HRS_worldwide @HRS_NAM teams for making #ACTEparis18 such a success – great topics/discussion, unique collaboration and a fabulous event last night at Pavillons Bercy #hrs #data #thetimeisnow #businesstravel
Follow us on Twitter: @BBT_online, @matt_parsons & @mbdyson
@AURELIEKRAU Great session on the benefits of #blockchain with #AirFrance & HRS. My takeaway: Interoperability is key whether we’re talking API or blockchain! There is a call from suppliers to create a more valuable and more OPEN distribution model. #ACTEparis18
@MADLEEEEN “For the early career traveller it’s important to have special on-boarding program that ensures new hires understand the travel policy and tools available to them,” says Kerrie Henshaw Cox, Global travel category lead at AstraZeneca. #ACTEparis18
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123
