BUILDING SECURITY STANDARDS FOR GAMING GLI has responded to these challenges by developing a cybersecurity framework specifically for the gaming industry. Te GLI Gaming Security Framework (GLI-GSF) incorporates established principles from the Center for Internet Security (CIS) and the US National Institute of Standards and Technology (NIST), adapting them to the operational requirements of regulated gaming. Elmore explained that the initiative emerged from discussions with casino executives, technology leaders and regulators who wanted a more targeted approach than the broader security assessments commonly used across other industries. Frameworks and assurance programmes such as SOC 2 Type II and
ISO 27001 provide established methods of evaluating security controls, but Elmore argues that they do not necessarily address every challenge facing gaming operators with the specificity required. He compared the application of broad security standards to using a hammer when a more precise tool is needed, describing the limitations of applying an extensive general assessment to every gaming business. GLI Secure's approach was to identify the most relevant elements of
established cybersecurity standards and work with industry stakeholders to develop controls addressing the threats encountered within gaming environments. Te resulting framework includes common information security controls, technical security assessments and separate modules addressing vendor security, land-based gaming and online gaming. Tese distinctions reflect differences in how technology is deployed and managed across the industry, although Elmore stresses that the underlying exposure to cyberattacks is not confined to any particular sector. Whether a company operates a land-based casino, an online gaming
platform or a sportsbook, it depends on interconnected technologies that must be protected. Te objective is to establish a common baseline against which operators and suppliers can assess their security arrangements, without requiring every organisation to undertake an unnecessarily broad or expensive assessment.
THE SUPPLIER SECURITY PROBLEM One of the principal developments arising from GLI Secure's work is its Vendor Security Program, designed to address the difficulties operators face when assessing the security of third-party technology providers. Elmore described the existing process as cumbersome for both parties. Casino operators routinely distribute extensive security
questionnaires to prospective suppliers, asking them to demonstrate compliance with internal policies, technical requirements and insurance obligations. Te supplier must dedicate resources to completing those assessments, often repeating substantially the same
Operators are under pressure to introduce new systems that
improve customer experiences, increase operational efficiency and generate additional revenue. Suppliers, meanwhile, face considerable competition to bring their products to market. The danger is that security assessments become
compressed as commercial deadlines take priority.
exercise for multiple customers. Te operator must then review the responses and determine whether the supplier represents an acceptable risk. For companies supplying technology across numerous gaming jurisdictions, the administrative burden can become considerable. GLI Secure’s Vendor Security Program provides independent
assessments against gaming-specific requirements, allowing suppliers to demonstrate that their products and security practices have been evaluated through a recognised process. Te programme combines security governance assessments, technical controls and penetration testing, examining both the supplier's internal practices and the resilience of the technology being offered. Te intention is to provide operators with a consistent basis for evaluating vendors while reducing duplicated assessments that can delay the introduction of new products. Elmore emphasised that the objective is not to prevent innovation.
"You want to ensure that you're protecting yourself at a level where you're not adding additional vulnerabilities, but you don't want to be so restrictive that you're not allowing in new technology." Tat balance is becoming increasingly difficult to maintain. Operators are under pressure to introduce new systems that improve
customer experiences, increase operational efficiency and generate additional revenue. Suppliers, meanwhile, face considerable competition to bring their products to market. Te danger is that security assessments become compressed as commercial deadlines take priority.
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