CLEARING OUT THE CLUTTER – AS EASY AS 321 Marlene Webley, Managing Manager at Biffa, discusses the issues around dealing with unplanned
waste products and what cleaning professionals can do to effectively deal with it in a fast and efficient way, avoiding the health, safety and environmental hazards often associated with this type of issue.
The cleaning industry in the UK is a challenging sector in which professionals must adapt their approach depending on the venue they’re responsible for, whether they are dealing with cleaning a smaller retail space or a large office facility. The health, safety and security of not only the cleaners, but everyone who uses the space is of the utmost importance, which is why understanding how to effectively deal with emergency waste hazards is essential.
In addition to the problem of unwanted waste left through ‘fly tipping’, many facilities undergo refurbishments or require frequent space alterations – for example shop floor fittings – and when this occurs there can be an accumulation of unwanted or broken fixtures and fittings, redundant objects or large bulky items that are often difficult to recycle or remove.
Whilst all companies typically have a standard waste management plan, it tends to be these unexpected or irregular waste items that cause an issue for cleaners. From a duty of care perspective, industry statistics show that 40% of accidents in the workplace are caused by slips, trips and falls and
obstructed areas with unwanted waste can be a real hazard.
Most clients often have a clear strategy for maintaining daily waste themselves; one off items that need removing can be overlooked, creating an increased risk of accidents for workers, as well as a potentially hazardous environment for cleaning services staff.
The Management of Health and Safety at Work Regulations requires employers to assess risks such as blocked fire exists and overcrowded areas, the sudden increase of unexpected, bulkier waste items can add a lengthy, complex task to a cleaning job, especially if there’s only a set amount of time allocated.
While skips may be a suitable solution for many types of emergency waste, it’s the waste that gets forgotten, left behind or that is too small to warrant the cost of a skip that can cause the most issues. Therefore a more agile and flexible solution is required to help manage these leftover waste items that meet personal environmental objectives.
With a range of waste disposal solutions available, Biffa’s ‘One Call’ service provides a rapid 24 hour flexible service in the safe knowledge
that unwanted waste will be recycled or disposed of in an auditable and sustainable way.
Biffa’s One Call service was launched in 2016 and has gone from strength to strength. It focuses on responding quickly to the emergency waste requirements of businesses in any part of the UK, arranging and executing an immediate or time-banded service 24 hours a day, seven days a week, from just a single call.
Following customer feedback, Biffa has launched a new service offering under the One Call family, called ‘321 Gone’ which deals with smaller quantities of unplanned waste. The new service removes up to three bulky, out of use objects for just £99 and acts as a perfect, cost effective alternative to a skip or to a much larger collection – and this is proving to be a perfect fit for small businesses and large businesses alike.
Cleaning services looking to provide a fast, effective, and cost-effective service to clients can use the newly launched service and be prepared for all eventualities, while keeping spaces free from clutter, well maintained and safe.
www.biffa.co.uk
56 | WASTE MANAGEMENT
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