SPARKLING RESULTS
Combining waste management and cleaning services can make for a powerful combination. Here, Grundon Waste Management explain how working closely can reap the rewards.
When it comes to helping organisations with their waste management, very often it is cleaning companies who are part of the decision making process, as they want to make sure they work with someone who can best meet the demands of their clients. Bringing in a specialist waste management provider under their own umbrella of services enables cleaning companies to add value to their own business.
Beverley Mason, Business Development Manager at Berkshire-based Brayborne Facilities Services, explained how this works for them: “As a specialist contract cleaning company, we are very experienced in cleaning, but we recognise that we don’t have the same expertise in other service areas and that’s why we choose to work with particular specialists.
TIPS AND ADVICE These top tips can help identify the best waste management partner:
• Do your research - make sure you work with a reputable and qualified waste management partner who has a good track record.
• Consider if you think they would be a ‘good match’ for your business and your clients.
• Ask for testimonials or evidence of work undertaken for similar organisations.
• Ask about their auditing and reporting procedures - clients will want to know how new waste management processes are benefiting them.
“With waste management, customers are looking for a provider that can help them achieve targets such as zero waste to landfill, as well as reducing their general waste and increasing their recycling. Compliance is also important; having the correct licences and disposal methods is essential, which is another good reason to work with a reputable company.”
• Check for membership of professional organisations, such as the Chartered Institution of Wastes Management (CIWM).
• Ask about how they will ensure your clients are kept fully up-to- date with all the latest compliance issues and regulations.
• Ask if you can visit their premises (possibly even with your client) in order to understand how they work .
• Plan to meet your likely account manager and find out what they think they can do for your customer.
For the last seven years, Brayborne has chosen to work with Grundon Waste Management, which provides waste management and environment services across the south east.
54 | WASTE MANAGEMENT
When working together, typically one of Grundon’s waste experts will join the Brayborne team at a meeting at the client’s premises to carry out an audit and discuss issues such as waste goals and objectives. This will include
looking at the type of waste produced, finding out if any segregation takes place, and recommending any changes that need to be introduced.
Solutions will range from removing under desk bins and replacing them with corridor bins for recycling of office materials such as paper, plastics and cardboard materials, to managing the destruction of confidential waste and arranging the safe disposal of hazardous waste items, such as aerosols, light bulbs, cleaning fluids and toner cartridges.
Sometimes, organisations will want a more environmentally-friendly way of disposing of food waste rather than sending it to landfill, in which case Grundon will arrange for dedicated food waste bins to be supplied and collected by its specialist food waste service. The segregated food waste is then taken to anaerobic digestion facilities, where it generates green energy and bio-fertiliser.
Grundon’s partnership approach is also popular with Essex- based Peartree Cleaning Services. The two companies began working together when Peartree was tasked with providing a waste management solution for one of its clients and needed to find a supplier which would meet its own very high standards of operation.
Peartree’s Commercial Director, Stuart Conroy, said: “We are a family-owned, independent business, so client relationships are effectively more important to us than profit margins: we know we need to give a phenomenal service and we expect absolute 100% commitment from the people we work with.
“We needed to find a like-minded provider: some of the waste management companies we spoke to had no validation and reporting procedures in place. Grundon, on the other hand, could not only support us by providing a good service, but also give us the statistics we needed to meet client reporting demands.
“Grundon understands that clients want to know the tonnage of the waste they are producing, how it is segregated into different waste streams and what happens to it next. They are able to give us that information in a timely fashion to enable us to report back on a monthly basis.”
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