Leonardo: the odds on favourite
A recent newspaper article revealed that cleaning staff on super yachts are trained to be aware that when guests have used the rest rooms, the staff, after an appropriate length of time, are required to scurry into the said washroom, tidy up and fold the end of the loo roll into a pointed ‘V’.
Now, while that revelation might not seem to be immediately relevant to life as experienced by the maintenance team at York Racecourse, actually, it does refl ect some key management issues. What is the optimum number of staff needed to deliver the agreed standards of hygiene and cleanliness, when washroom usage patterns are a series of highs and lows? After all, even super yachts are not always in use. Like much of the leisure industry, York Racecourse experiences just such an irregular usage pattern at every race meeting, with higher levels occurring between races.
That gives a fairly short window for Deb Halstead and her team to ensure that the facilities are clean and well stocked with tissue before the next rush, even though the folding of the toilet tissue end into a ‘V’ is not obligatory. Staff members cost money, so all good management teams look to fi nd ways to help their maintenance personnel work as effi ciently as possible. That is where Deb has found unexpected benefi ts from the installation of Leonardo washroom dispensing systems.
Although the prime reason for initially choosing Leonardo was the impressive cost-in-use fi gures, other practical aspects have been rapturously received by the team. Checking of dispenser tissue levels can now be done by the naked eye without having to remove cover plates, as the dispensers are translucent, saving hours of time in a working week. The increased dispenser volumes mean that the number of replacement rolls needed during a
shift are reduced and, because of the twin roll
system, there is little danger of the dispenser being
inoperative in normal use. 48 | HOTEL & LEISURE CLEANING
www.tomorrowscleaning.com
Why is Leonardo pulling away from the rest of the runners at York Racecourse? Read on to find out...
A further advantage of that feature is that wastage has been much reduced. Previously, rolls which were not completely empty but were below the perceived acceptable level of risk of running out, were regularly and understandably replaced and binned. The team have also noted that the smooth operation of the roll towel dispensers and the single sheet presentation, has reduced total usage volumes, though as yet, this cannot be meaningfully quantifi ed until the end of the year.
However, there does appear to be another shorter term benefi t: the washrooms seem to be left in a much tidier state. Now, why that is isn’t quite clear. Is it because the dispensing method means less tissue is perceived to be needed, or is it because the clean and hygienic design encourages users to respect the facility a little more than previously? Whatever the reason, it clear that all this represents a huge improvement on the previous installation, leaving Leonardo and Deb Halsted and her team, winners by a distance.
www.connecthygiene.co.uk
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