TECHNOLOGY REGISTRATION
DelegateManager – the future of event registration
Te official technical registration partner at EventIt 2020, DelegateManager, is the go- to event registration system for event planners.
D
esigned to keep track of registered guests, keep delegates up-to- date with important event information and
check them in quickly at events, Delegate-Manager is invaluable for event organisers. Whatever the size of your event, having an efficient event registration system is a priority in order to make your event memorable – for all the right reasons. Graham Stewart, Head of Digital
at 20/20 Productions and the brains behind DelegateManager, tells us more about the event registration technology.
What is DelegateManager? “In its simplest form DelegateMan- ager is a customisable event registra- tion system, which allows users to streamline attendee management, making their lives much easier. Outdated tools such as Excel spread- sheets or even pen and paper, are no longer efficient and can lead to big queues, long delays, and a disap- pointing experience for attendees.”
Who should be using it? “Everyone that manages delegates or guests at events. Originally devel- oped for in-house use, we quickly realised that DelegateManager was a tool that clients and other event professionals could benefit from.”
What are the key features? “DelegateManager can keep track of who will be attending your event, send reminders and updates to guests’ phones, integrate with delegates’ calendars and anal- yse guests’ data. All with a fully branded interface, allowing the tool to be cohesive with event branding and identity.”
DelegateManager is winning plaudits from event organisers for its functionality, ease of use and interoperability
What makes DelegateManager different? “DelegateManager has a dedicated check-in app. Tis can be used across multiple devices, even in areas of limited or no Wi-Fi. It reduces the need for paper and speeds up delegate check-in through powerful search and cus- tomisable filter. By allowing event managers to get real-time access to attendance levels and other impor- tant data it can greatly assist when running an event of any size.”
What other products are offered along with DelegateManager? “Te DelegateManager LeadGenera- tion web app helps delegates build relationships like a digital business card, in order to generate leads and collect contact information for vital post-event follow-up. It’s purposely
designed as a web app – mean- ing your exhibitors won’t have to download an app from any stores to use the feature.”
Do you provide customer support? Yes, we have a dedicated UK-sup- port team on hand to help with any queries you have about using DelegateManager.
What do customers say? Andrew Burnet, of Andrew Burnet & Company, said: “As a first time user of DelegateManger for our client’s event - the Institute for New Economic Tinking in Edin- burgh - the team at DelegateM- anager went above and beyond to provide all our on-site registration requirement including badge print management and invalu- able hands-on support during our
four-day event. Tey inevitably made the whole registration pro- cess for us and our delegates easy and hassle free.
Valerie Benfield from MGP said:
“MGP chose DelegateManager as it offered the functionality we had identified to provide an efficient and streamlined process for event attendees. We fully customised the portal with Guidelines Live brand- ing ensuring a smooth delegate experience from initial booking to post event feedback and distribu- tion of certificates. Te system was easy to use and the team at DelegateManager were always incredibly helpful.” n
To find out more about DelegateManager or to request a demo, visit
www.delegatemanager.com
EVENTSBASE | SPRING 2020 | 71
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