Solihull
All the latest news, advice and events for the Solihull business community
Contact: Lillian Elekan T: 0121 678 7488
Virtual assistant is just the ticket for Virgin
Virgin Trains has become the first travel operator worldwide to sell tickets through Amazon Alexa, the famous ‘virtual assistant’ device. Travellers can now book Virgin Trains advance single tickets using
just their voice, via Alexa-enabled Amazon devices. The new functionality enables users to book tickets with Alexa using
Amazon Pay in one simple voice-based transaction, making Virgin Trains the first travel company in the world to sell tickets this way. The launch follows the unveiling of a service last November, allowing
customers to enquire about rail information by asking Alexa. These Alexa services are part of Virgin Trains’ attempts to develop a
‘digital railway’ and are part of a range of innovations introduced to increase customer satisfaction before and after journeys, as well as on board. This includes industry firsts such as mobile ticketing, automatic compensation for delays and the free on-demand entertainment app. Virgin Trains’ John Sullivan said: “We’re very excited to be the first
travel company in the world to sell tickets for both Virgin Trains on the East Coast and West Coast through Amazon Alexa – it’s just another example of Virgin Trains leading the way in digital innovation within the rail industry.” Giulio Montemagno, director, Amazon Pay EU: “This is a first-of-a-
kind service that will make it easier than ever to find and book the ticket you want, even – all you need to do is ask Alexa.”
Quiz kings: Kam Majevadia presents first prize to Cornwall St Chambers (Anna Rohan, Tim Jacques, Simon Bradshaw and Andrew Tucker)
Quizzers get stuck in at charity event
Solihull-based law firm Sydney Mitchell held the 10th of its successful quiz events recently, raising £2,500 for various charities. More than 80 people took part in the quiz, at The Studio in Birmingham,
with the winner of the much coveted Sydney Mitchell Charity Quiz Trophy was Cornwall St Quizzers who romped away in the last round, followed in second place by a mixed Professional Services Team (members from Anstee & Co, Inform Accounting, Brooks Macdonald and Rathbones) and Eastcote Wealth Management in third place. Kam Majevadia, Sydney Mitchell Partner, said: “It’s all about knowing
when to buzz and when not to answer the question and lose points. We raised almost £2,500 from entry fees, raffle and the Chance Cards sold.”
40 CHAMBERLINK June 2018
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