Because interoperability issues are still being addressed throughout the industry, it is important to consider the storage management vendor’s commitment to interoperability:
If the vendor is an OEM, how committed are they to supporting other vendors’ hardware? Do they have a strong business partner program?
Ask the vendor for a product road map, and ensure that the planned upgrades meet the requirements of your customer’s business.
Are their sales engineers informed about interoperability issues?
Do they release frequent software updates to address interoperability issues?
Are all management features supported on all platforms?