• Storage networking projects mean change for the entire IT organization:
–Operational processes – Skills and training
• Users might also be affected
• Help the customer to be aware of and address these issues:
– Do not assume that the customer will think of everything
– The customer’s lack of planning may affect their perception of the success of the project—and of their vendors!
Storage networking projects impact more than just IT systems: IT organizations use a variety of operational processes and procedures to address ongoing changes in the customer’s environment. The move to a storage networking environment often radically affects these procedures. Skills and training must also be considered.
Consider the potential impact on users: Will there be downtime during the initial rollout? Will the way in which users access resources change? How will users be notified about these changes?
By helping the customer to be aware of these issues, and by helping them figure out how to address them, you can help ensure the success of the project.