• Long-term success means building partnerships: – Between yourself and the customer – Between the customer and their vendors
• If you cannot meet their needs in a particular area, then help find someone who can: – Consultants for assessment, design, and deployment – Outsource support providers –SSPs
In a survey of SAN implementers in Europe, users estimated the following growth in their SAN installations: 78 percent growth in SAN ports per year 77 percent growth in disk storage 65 percent growth in tape storage
Building long-term partnerships with your customer benefits you as well as the customer.