Financial bottom line •ROI / P&L • Global strategy • Business continuance • Business agility
Business value
It is important to speak the right language when you are working at different levels of the organization:
Top-level managers who sponsor this type of consulting must feel that you understand their problems in their own terms
Challenges within these layers are quite common throughout many enterprises, and are communicated throughout the management chain
A disconnect or gap between what IT perceives as adding value to the business or meeting service levels of their customers and what CEOs and CIOs perceive.
The ability to understand the company’s needs and concerns at all levels helps all of the key players perceive the value of your solutions.