Categorize the functionality of application. Applications can be categorized into three corporate levels: Workgroup applications that enable end users to accomplish common daily activities
Enterprise applications that are shared by users and are specific to business processes used across enterprise Externally networked applications that are also shared by multiple users, however connected or networked beyond the local facility The first column of applications have lower availability needs than the second column.
Need for availability – low to high availability. How does this affect business continuity needs?
The third column gives characteristics of this level of application. Example: Email within the company is less important than ecommerce availability. Need to sell a seat in a class is more important than getting our internal email.