TRAINING
SECTION SPONSOR
TRAINING INSTRUCTOR SPOTLIGHT
Falck Safety Services UK (Falck), the global leader in health, safety, survival and wind training, has continued to be at the forefront of the energy and renewables sector for more than 20 years.
SENIOR TRAINING INSTRUCTOR – JON BATTYE
Jon tells us how he has witnessed changes in the safety training sector over the past 10 years and how Falck has adapted to these changes, ensuring a high quality and standardised offering to its clients worldwide.
TELL US A BIT ABOUT THE WIND TRAINING FACILITIES FALCK HAS AT TEESSIDE AND OTHER CENTRES AROUND EUROPE?
Falck aims to provide clients with a realistic training environment, with all training equipment situated in the one location. Our facilities really are second-to-none, for example, we utilise a 23.7m wind tower to enhance the working at height training experience for our delegates and we also offer open-water training or a sheltered environmental tank depending on requirements.
We keep this same focus on realistic training throughout our European centres - Germany, Denmark, Belgium and The Netherlands – all of which are GWO accredited centres.
WHEN TRAINING DELEGATES ON THE JOB OR AT THEIR OWN PREMISES, HOW DO YOU ENSURE A STANDARDISED LEVEL OF TRAINING IS MAINTAINED?
We often get asked by clients to train them at their own premises, which can be in the UK or continental Europe. We are very experienced in this and generally can cover any these requirements from any of our centres. To ensure the same standard of training is maintained no matter where it is delivered, Falck carry out Verification of Competence (VoC).
WHEN DID YOU JOIN FALCK, AND HOW LONG HAVE YOU WORKED IN THE SAFETY INDUSTRY FOR?
I started as a safety instructor with Falck in March 2002, having had more than 15 years’ experience in health and safety at that time. 12 months ago my role changed to allow me to work within the product development team to help support the creation of training programmes for clients worldwide.
This is where we create a training plan and observe an instructor to assess their level of competence. Each instructor begins with assisting with courses before delivering a pilot course independently, which is signed off by an internal Falck verifier. In addition to this, we also have annual product audits by industry bodies to ensure we’re meeting local and global standards.
WHAT RECENT TRAINING PROJECTS HAVE YOU BEEN INVOLVED IN? In Belgium, I helped develop the GWO products and trained the instructors on how to deliver these. Our GWO products are standard but we can often supplement these with company-specific training, such as when clients ask us to use their
own equipment or enhance basic skills. Another unique product I’ve been involved in developing is a management/visitor programme specifically aimed at senior management and non-frequent visitors who would benefit from site visits.
THE SAFETY TRAINING INDUSTRY IS ONE THAT IS CONSTANTLY EVOLVING, HOW DOES FALCK ENSURE IT’S AT THE FOREFRONT OF THIS? It’s about building contacts, maintaining good relationships and sharing best practice with our EU colleagues so that we are constantly in the know. We take part in industry steering groups so we’re actively involved in the changes being made and can have input into the development of these.
We are also on the frontline for receiving this information due to our solid relationships with the industry bodies. This allows us to act as an advisor for our customers, they know they can rely on us to provide key industry information that may affect them.
Falck Safety Services UK
34
www.windenergynetwork.co.uk
NORTH EAST OF ENGLAND
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