McIntyre
FUNERAL DIRECTOR Established over 35 years
A Family Business providing a complete and caring 24 hour service.
Floral Tributes & Monumental Masonry can be arranged.
Contact Joan directly on 07971 167 130 or 01786 825 050
7 Beech Road, Dunblane
Return to Sender
Act. However, there are also a new set of Regulations which give further protection:- the Consumer Contracts Regulations. These mean that from the moment you place an order, you have 14 days after you receive the goods to legally cancel it.
How to return that faulty gift.
If you receive a Christmas Gift that turns out to be faulty, then under the Sale Of Goods Act the purchaser will be entitled to a refund (usually limited to a few weeks), a repair, or replacement (within a 6 months period, but often 12 month due to product warranties). Legally the contract is between the purchaser and the seller, so it is usually best if the person who bought you the gift goes back to the vendor with the receipt.
If the item was bought online, you have the same rights under the Sale of Goods
Of course with both sets of regulations there may be exclusions.
The good news is that many stores
and suppliers go beyond the statutory requirements. Some refund or exchange goods all year round, even when they are not faulty and you have simply changed your mind. Many are even more generous around Christmas and off er a longer returns period with the opportunity to have a gift receipt which you can pass on to the recipient, so that they can change the item if required.
Please mention thewire when responding to adverts 85
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