60 . Glasgow Business September/October 2012
GLASGOW BUSINESS AWARDS
SCOTRAIL SPONSOR OF THE GLASGOW BUSINESS AWARD FOR CREATIVE MARKETING
ScotRail Business Direct is a completely free service, with no set up cost – so no hidden
booking fees, postal charges*, or Ticket on Departure costs. Clients can choose which service method they
prefer, with an emphasis on account management and support. The intuitive, easy-to-use online self-book tool is complimented by our specialist Scotland-based telephone and email support team, ensuring continuity and reliability. The team can also help drive compliance with your travel policy, and will allow only designated bookers to purchase tickets. Pivotal to both elements of the service is
the new, flexible third party ticket on departure functionality. Previously, the payment card which was used to purchase a ticket also had to be presented at our Fast Ticket Machines in order to collect it. We are delighted that Business Direct removes this requirement, allowing businesses to get the best value on their tickets. To make the journey as easy as possible for
the traveller, bookers can opt to have the booking reference sent directly to the passenger, via email or SMS.
But the benefits of Business Direct don’t stop
there. We can also assist with group bookings, so the business can enjoy preferential group rates, with discounts ranging from 20 per cent to 50 per cent**, and that even includes our Caledonian Sleeper. ScotRail operates 95 per cent of services within
Scotland, including the Caledonian Sleeper Service, an overnight service conveniently linking more than
40 Scottish towns and cities with London Euston, in the heart of the city.
+ For more information on ScotRail, visit:
www.scotrail.co.uk/businessdirect
*Standard postage only. Next Day Delivery incurs a £6 fee. **Subject to date/time of travel and availability.
SCOTTISH WATER SPONSOR OF THE GLASGOW BUSINESS AWARD FOR SUSTAINABLE DEVELOPMENT
Scottish Water is always serving Scotland, providing vital services to 2.4 million households
and 152,000 businesses. Our ambition is to be
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