Female Focus
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You must report any fault to the retailer within 2 months of the fault occurring. If the fault occurs within 6 months after purchase, the law presumes that a new item was defective when it was sold, and the retailer cannot refuse to replace or repair the product. If the fault occurs after 6 months it is your responsibility to show that the item was defective.
If the item is repaired under guarantee, the repair is itself guaranteed for 6 months. If the fault happens again for the same reason you have the right either to have it repaired again, unless the cost of repair is not disproportionate to the original cost, or to have a reduction in the price, or to return it and get a full refund.
Used cars bought from a dealer must be guaranteed for 1 year. There are a number of car-lots operating which display many cars offered for private sale. A used car sold in this way is a private sale and is not covered by this rule.
file photo
In an effort to foster customer goodwill, many retailers offer guarantees which go beyond the
legal minimum, but as with many things in life you “pays your money and takes your choice”.
If you affected by any of these matters please contact Link Point Legal and Business Services on: 96 626 0500 or by email to:
client@linkpointlegal.com /
www.linkpointlegal.com
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