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expert panel


Sumita Singh Director and Principal Tutor of Affable Therapy Training Limited


Tara Oldham Brand Ambassador for alessandro International


“This is a month of new beginnings for us all.”


“The NewYear is an excellent time to look at your company afresh. Often we start a business because that’s what we love doing. Driven by personal enthusiasm for our trade, we sometimes lack market research and strategy.


“January = Detox. This is a month of new beginnings for us all. Bookings are otherwise slow as we recover from excessive spending during the festive times and the party season begins to ebb. However, there are clients who are resolving to detox and make a fresh start. Your marketing strategy needs to focus on these detox treatments and the messaging needs to be themed around starting afresh.


“Concentrate on treatments like body wraps, anti-cellulite massages and other weight loss treatments.With careful planning you’ll hear your tills ringing this January.


“Always remember that preparation and planning are the keys to success. Anticipating your clients’ needs even before they do is essential to business growth. By having a clear marketing and promotional strategy for 2014 you will be able to keep existing clients happy and attract new ones.”


“A NewYear is a great time to take a look at both the treatments offered and the products used.”


“Use this quieter time to research brands available and what additional support, services and products they provide that can help you to upscale both your treatments and business, adding a new dimension to what you currently offer and a point of difference to what your competitors are offering. Overhaul your treatment menu and adjust your pricing to reflect the quality of the products used and treatments offered.


“It is also a very good time to look at getting some CPD training – it is always a good idea to brush up on your skills and make sure that you are working correctly with your products and equipment to ensure that the treatments you offer are suitable for your clients and performed to the best of your abilities. It is also an ideal time to think about learning a new skill to offer a new dimension to the treatments you offer.


DonnamarieMcBride Director of LoveLite


“Look at your salon furniture and equipment. Is it in good condition or is it tired and worn looking? The same goes for your salon. It’s very easy to stop noticing the dents, dinks and worn areas. Revamping your salon or just refreshing its appearance does not have to be a costly or time consuming exercise. Sometimes just a fresh lick of white paint and a few new pictures / posters and furnishings is all it takes to brighten up your salon and give it a slick appearance.”


Beverly Piper Owner of Tahiti Beauty Salon and Co-Director of The Eyelash Design Company


“January is a time when people like fresh starts and new beginnings...”


“January is the best time to motivate and kick start your business. January is a time when people like fresh starts and new beginnings, they make plans to try and improve their year ahead. If you have a good product or service that people or companies can buy into, then this is the time to promote it.


“Plan ahead with advertising campaigns and special offers, set your staff marketing and sales targets to work towards in the coming year, encourage and motivate them to promote the products to new and existing clients.


“Use of Social Media is very important when promoting any service or product as its free, so be sure to include any competitions you can to encourage people to share your page and make more brand awareness. The NewYear is all about resolutions – if your product can change people’s lives then they need to know about it.”


“Keep up-to-date with the latest products and techniques.”


“My first word of advice would be to set realistic goals and have a vision for both you and your business. Find a happy balance between ambitious goals that force you out of your comfort zone to unrealistic ones that are nearly impossible to achieve and take baby steps toward your vision.


“Keep up-to-date with the latest products and techniques. Clients always want the ‘in’ thing so it’s crucial that the beauty therapists undergo regular training and can meet customers’ demands. On the other side, it is important to have good back up and support from suppliers, as well as on-site training, great product knowledge and up-to-date packaging and branding.”


GUILD NEWS 119


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