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“SMEs are the largest number of companies in an economy, but they are under-researched in the open innovation literature.”3 Ramos4


Rahman and observe that “to provide innovative


services or products to the outer periphery of the customer chain, SMEs play an important role” and that “focusing innovation for SMEs would lead to a newer dimension of innovation research for better business and economic growth.”


Open Innovation within SMEs has its own unique opportunities but also very specific challenges. SMEs can normally react much faster


to opportunities in the market and


make speedier decisions due to their smaller size and reduced ‘red tape’ in the company. SMEs also often specialise in a particular area whereas


larger companies tend to


have a much wider focus. This can be luring to these larger companies who can then leverage from specialised IP already created by the SME. Being entrepreneurial and more prone to exploring new ideas also helps when embarking on an Open Innovation journey. There are however also real challenges facing the SME. Smaller companies have limited resources at their disposal which could be further stretched when introducing Open Innovation. There is also the high cost associated with securing and enforcing IP, which could place the SME at risk when partnering with a larger company.


Agree strongly Agree slightly


I consider our organisation knowledgeable on the topic of Open Innovation


The Innovation Journal


Neither agree nor disagree Disagree slightly Disagree strongly


Gassmann and Enkel5


identified three core


Open Innovation processes being: • Outside–In: increasing the company’s own knowledge base through the integration of suppliers, customers and other external knowledge and technology sources.


• Inside–Out: externalising the company’s knowledge and innovations by selling IP and multiplying technology by transferring ideas to the outside environment. • Coupled: combining outside-in with inside- out processes.


Although a distinction is made between open and closed innovation as two separate concepts, it should be noted that the practical reality of Open Innovation is generally a state


which lies between fully open and


fully closed. Organisations will move from a state of closed innovation to a state of open innovation over time, but still retain closed innovation aspects. There will remain parts of the innovation process which will be closed to the external environment of the organisation through patents, internal know-how, and other proprietary knowledge. Open should therefore be understood as an organisation which applies Open Innovation concepts, together with closed innovation concepts. The level of openness may however vary.


describes innovation as an enabler of organisational competitive advantage, making it essential not just to excel, but even to survive in the market place. “Empirical studies demonstrate that innovative firms tend to have higher rates of profits, greater market value, better credit ratings and stronger chances of surviving in the market.”7 and Gassmann3


Drucker6 Enkel argue that “enriching


the company’s own knowledge base by integrating


suppliers, customers, and


external knowledge sources can increase a company’s innovativeness”.


September 2012 | Management Today 69


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