Feature: kids onboard


year in ITCA Nice for its “Premium Service for the Child”. Says Asiana: “We strongly believe our children can have a delightful and unforgettable flight.” The service comes in two parts including VIP and Entertainment. In VIP children are presented with give-aways, called by their name and given a cabin tour. The Entertainment service gives children the opportunity to blow balloons, get a tattoo


and have their pictures taken with the crew. There is even a baking session in the galley and Asiana estimates that its crew spend up to an hour and a half of the flight time with the children.


Creating brand loyalty Kidzsmart is a creative agency that specialises in the design, production and publishing of


Buzz makes sure kids are entertained for the entire journey


customised products for kids. The company works with businesses, including airlines, to achieve this kind of credibility: “Companies invest in what we do to add value to their service”, said managing director of Kidzsmart Jean Power. “We believe that if a client wants to give something to a customer then they


 www.onboardhospitality.com 21


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68