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Industry Update SSP OMAN AIR SCHIPHOL AIRPORT/SERVAIR


SSP in deal with Montreux Jazz Cafe


SSP and the Montreux Experience SA have agreed an exclusive ten-year deal to open around ten Montreux Jazz Cafés at travel locations across the world. SSP ceo Andrew Lynch said: “The Jazz Café


has proven ideally suited to the travel market. Its great menu served in an exciting and entertaining environment makes it the perfect place to spend time before a flight.” Montreux Jazz Festival founder Claude Nobs believes that SSP is the best choice of partner for this venture. “The reputation of our brand is of crucial importance to us …. SSP has demonstrated it can present our brand in a way that enhances that reputation, bringing the thrill of the Festival to a wider audience.” The first Café opened at Geneva airport


in 2008. During the Montreux Jazz Festival, travellers visiting the Café are able to watch concerts just a few days after they have taken place at the Stravinski Auditorium or the Miles Davis Hall. The Café also hosts live music events throughout the year. The Café at Geneva serves a casual dining menu developed in partnership with leading Swiss chef Gilles Dupont. In May 2010, the first Australian Montreux


Jazz Café opened at Sydney Airport. It follows the same formula as the original outlet in Geneva, offering a menu specially developed to appeal to the local market. The Montreux Jazz Café will be making


another appearance in Switzerland, at the newly refurbished Pier B of Zurich Airport. The new Café will officially open on November 22 this year.


Montreeux Jazz Cafe 12 www.onboardhospitality.com Oman Air gets ISO award


ISO for Oman Air


Oman Air’s Supply Chain Management is the latest part of the national carrier of the Sultanate of Oman to be awarded ISO 9001:2008 certification by Bureau Veritas under UKAS accreditation. Abdulaziz bin Saud Alraisi, Oman Air’s chief officer, Management Affairs, commented: “Oman Air is proud to announce that our Supply Chain Management operation has gained ISO 9001:2008 certification, which is a clear demonstration of the high standards that have been both achieved and maintained.” Fred Vessali, Oman Air’s general manager – Supply Chain Management also highlighted that: “As part of the Supply Chain Management Department, we can take pride in our achievement, as this is a major step forward for Oman Air. This recognition will provide us an opportunity to add increased value to our activities and to improve our performance continually, by focusing on our major processes to ensure customer satisfaction.” www.omanair.com


Refurbished lounge at Schiphol Airport


Departure Lounge 3 at Amsterdam Airport Schiphol has been completely refurbished. This passenger retail and leisure area beyond passport control sees some 5.3 million travellers pass through each year. The refurbished lounge includes a flower


shop innovatively housed in a glass ‘canal- side’ façade and the first branch of Victoria’s Secret to open in Europe. Departure Lounge 3 offers 26 shops, seven food service outlets and various other services ranging from wellness to free WiFi to a currency exchange office. Amsterdam Airport Schiphol was recently voted best European airport by Asian online travel magazine SmartTravelAsia.com in its seventh ‘Best in Travel Poll ‘. www.schiphol.nl Schiphol Lounge 3


Fête de la Gastronomie


Servair chefs and Aéroports de Paris celebrated the first Fête de la Gastronomie this month by offering passengers at Paris- Charles de Gaulle and Paris-Orly a moment of culinary discovery and a tasting session. www.servair.fr


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