Industry Update EUROSTAR ETIHAD AIRWAYS AIRPORT PARKING AND HOTELS
New environmental targets for rail
Eurostar has announced a raft of new environmental targets to build on its Tread Lightly programme, launched in 2007. It will examine its company-wide carbon footprint as well as looking to further cut carbon emissions per traveller. It has also launched the Eurostar Ashden Award for Sustainable Tourism – with a prize of £20,000 for the winning project – but will cease carbon offsetting journeys on behalf of its passengers. Eurostar met its original target of reducing
CO2 emissions per passenger journey by 25 per cent in 2009 and remains on course to meet its 35 per cent target by 2012. “It was a bit of a journey into the unknown at the time, but we now know better what to do and how to do it,” says Eurostar chief executive Nicolas Petrovic. Eurostar says the environmental debate has shifted from carbon neutrality and offsetting towards a wider focus on sustainability. It now aims to reduce emissions across the business by 25 per cent by 2015. Every area of the business will be scrutinised, including its supply chain and employee travel. Eurostar also aims to convert more business travellers from air to rail, particularly on routes to Germany, the Netherlands, Belgium and regional France. “Our market share there is not strong, so we will be pushing into these areas,” says Petrovic. Some 2.5 million passengers travel with onward connections to/from their Eurostar destination, a figure it aims to double in the next two years.
www.eurostar.com
Tread Lightly programme goes further
Chefs to transform inflight dining
Etihad Airways is planning to introduce an onboard chef service in its Diamond First cabins on selected routes from October this year. Commenting on the initiative, Etihad ceo, James Hogan, said: “We know how important the in-flight dining experience and the introduction of our F&B managers, recruited globally from hotels and restaurants, will enable us to make a dramatic shift in the way we serve our guests. “In addition to their onboard role, chefs will contribute to menu development for both lounges and flights in order to orchestrate a more consistent culinary experience for our guests, whether on ground or in air.” The airline is recruiting 100 chefs this year,
and has already started looking for fully qualified professionals with formal culinary training and experience in esteemed hotels, restaurants and culinary institutions from around the world. To oversee the introduction, training and ongoing quality control of the onboard chefs, Etihad has appointed acclaimed chef Thomas Ulherr to the position of corporate executive chef. Most recently, Thomas served as senior manager catering and executive chef for Royal Jet. Among his numerous accolades, Thomas is a three time Gold Medal winner in the IKA Culinary Olympics.
www.etihadairways.com
What to expect from airlines
Airport Parking and Hotels (APH) has put together a table telling us whether or not food and drink is included when flying and if not how much we can expect to spend onboard. The research is available in the ‘Know Before You Go’ section of their website. The majority of airlines include a small snack
and drinks on short-haul flights. Emirates, Cathay Pacific, Qantas Group, Virgin Atlantic and Thai Airways provide a range of meal options, hot, cold and alcoholic beverages all-inclusive in the price of a ticket. At the other end of the scale, budget airlines such as bmibaby, easyJet, Flybe and Ryanair charge for all snacks, meals and drinks. Other airlines including Japan Airlines, Monarch and US Airways charge for snacks and meals but do provide complimentary tea, coffee and water. Some airlines such as Continental Airlines,
Delta Airlines, easyJet and United Airlines offer money-saving deals in the form of snack boxes which typically include crisps, chocolate, crackers and cheese. A snack box will cost between £4.50 and £8.00 depending on your airline. Monarch offers a discount if you order your meal online at least 24 hours before your flight. All airlines that include a complimentary in-flight meal offer speciality meal options, for example: vegetarian, low fat, diabetic, Muslim and child meals. The airlines that don’t provide in-flight meals included in the ticket price do have vegetarian options on their menu.
www.aph.com
Etihad introduces chefs on board
Website details airline F&B offering
www.onboardhospitality.com 7
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