AIR CITY - HOTELS A
swimming pool that in the summer becomes an extension to an outdoor wild flower garden, and a casino help make the Hyatt Regency Incheon one the best-known hotels in South Korea. The 25-metre pool becomes the star attraction during the busy summer months when an ever-increasing number of locals come to enjoy a swim and relax on sun-beds, and it plays host to parties, barbecues, wedding receptions and social events. While the casino, operated by the Paradise Casino Company, is arguably one of the most popular in the country, with high rollers from China regularly flying in to Incheon to gamble the night away or take part in poker and baccarat tournaments. The hotel’s director of sales and marketing, Luis Riestra, says: “The casino is a niche market for us. Professional gamblers from across the region regularly visit it and this popularity means that it is one of our largest revenue sources after airlines and transit passengers.”
He notes that the hotel is fast becoming a popular destination for weddings and wedding receptions. “We held around nine or ten weddings a year in 2009 and 2010 but will host nearly 50 in 2011. Our location and facilities mean that we offer something a little different to normal venues.” The hotel is one of only about five locations in the country with
catering services – the hotel also runs two restaurants in the terminal complex and caters to a host of different events – it considers the HACCP certificate to be a real feather in its cap. “This is the official stamp of excellence when it comes to food preparation,” enthuses Riestra. “We are one of only three hotels in Korea to be rated so highly.” The hotel’s showcase Restaurant 8 is a collection of distinct Eastern and Western restaurants with multiple open kitchens where diners can see its army of skilled chefs prepare their meals.
Restaurant 8 comprises Café (a French inspired Bistro); Cucina (an Italian trattoria); Deli (a gourmet shop selling a wide range of imported and homemade cold cuts, salads, cakes and baked goods); Dessert Kitchen (a pastry kitchen); Noodles (Korean, Chinese and Japanese noodle favourites and a selection of dumplings and home roasted duck and pork); Sushi Bar (specialist Japanese fish restaurant); Grill (grilled dishes served with a variety of traditional Korean homestyle kimchi and namul); and Yakitori (grilled Japanese chicken, meat and vegetable skewers). Restaurant 8 was developed through the creative
collaboration of Hyatt International and the innovative design firm Super Potato based in Tokyo.
We held around nine or ten weddings a year in 2009 and 2010 but will host nearly 50 in 2011.
outdoor weddings facilities, and this has sparked a lot of interest from wedding planners/industry professionals in recent years. The gamblers, wedding parties, holidaymakers and conference delegates ensured that the hotel enjoyed a year-round occupancy rate of 93% in 2010. The occupancy rates and profits combined with the results of employee engagement levels and guest satisfaction surveys make it the third best performing Hyatt hotel worldwide. Opened in 2003, the five-star 523-room hotel is conveniently located just a three-minute shuttle bus ride away from Incheon Airport and boasts one of the highest guest satisfaction rates in the Hyatt Group.
In addition to receiving recognition in this award, Hyatt Regency Incheon has also received honours in Business T
And it recently received Hazard Analysis Critical Control Point (HACCP) certification from DNV, a professional ISO- certified organisation based in Norway.
The certificate is a guarantee that the hotel utilises proven scientific methods to ensure that it provide guests with the freshest and safest food at all times. And with eight different types of food served at the hotel’s Restaurant 8 and around one-third of its revenues earned from
raveller magazine’s World’s Best Airport Hotel in Asia-Pacific in 2004 and 2006.
As a result of its wide range of catering activities, the hotel employs 100 chefs across its kitchens. The Hyatt Regency Incheon’s spacious Grand and Regency ballrooms as well as various meeting and function rooms, that include five boardrooms with outdoor terrace access, mean that the hotel is also capable of hosting a variety of events. Indeed, with more than 3,300sqm of flexible conference and meeting facilities, the Hyatt Regency Incheon is an ideal venue for conferences, conventions and corporate or private functions. Elsewhere, its recreational facilities include Club Olympus, a luxurious Fitness Centre featuring a state of the art gymnasium, whirlpools, a sauna, massage and holistic treatment facilities and the 25-metre swimming pool, which has its own wooden sundeck. Riestra adds: “I believe that the combination of business and leisure facilities, social and international functions and gastronomy, plus being the first such facility you can walk into when you fly into Korea, ensure that we offer something a little different to most hotels.”
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The airport would appear to agree, as it has already approved the construction of a second 500-room Hyatt hotel at Incheon within the next three years. Other hotels serving Incheon Airport include the Best
Western Premier, Hotel Incheon Airport, Hotel Sky Incheon Airport and the Incheon Airport Hotel Queen.
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