SUSTAINABLE SUPPLIER OF THE YEAR – TOTAL FM SERVICE


HOCHTIEF Facility Management UK Ltd HIGHLY COMMENDED


SUSTAINABILITY AND ENVIRONMENTAL IMPACT As of April 2010 schools, colleges, universities and the NHS are liable for their carbon emissions under the new Carbon Reduction Commitment (CRC) Energy Efficiency Scheme. At the same time, each Local Education Authority (LEA) becomes financially accountable for the carbon emissions of schools within its catchment area, with budgets for all Government groups and Authorities being constrained.


There is now both a financial and social imperative for schools to become focused on sustainability as a number of factors provide financial and reputational drivers for the uptake of cost effective energy efficiency measures and for the long-term good of our society. The work that Hochtief Facility Management is doing in this area has not only delivered significant benefits already in the UK and across continental Europe, but shows how working in partnership can deliver direct financial benefits and raise awareness of the use of energy and our impact on our environment. Hochtief Facility Management UK Ltd. (Hochtief) was awarded a 25 year contract to provide utilities, infrastructure and asset management, as well as soft services to 47 schools across Liverpool, Wirral, Salford, and Kirklees LEAs in late 2007. What Hochtief and the schools have achieved is unique, due to the complexity involved as a result of the diversity in the portfolio and the numerous stakeholders.


44| SUSTAINABLE FM AWARDS 2010


The changes implemented through a collaborative partnership to achieve a common objective have been a gradual embedding process which is beginning to create a new mind-set across FM delivery teams, LEA’s, teaching staff and pupils. Hochtief has focused its teams on improving energy efficiency and waste reduction as well as the relationships with key stakeholders; both of which are critical to ensuring a consistent delivery for the day to day provision of service. We have employed energy experts dedicated to the Education sector and worked closely with schools and colleges to not only improve energy consumption through managing the assets more effectively, but also increasing the awareness of the users. In education, unlike at home, many of the users do not see a direct link between their use of the facility and their impact. For instance, at home most people are only too aware of the impact on leaving lights on or increasing the temperature. The bill arrives and the budget is reviewed.


But in many public or commercial buildings this link does not exist and there is often a disconnect between the use of the facility, how people act and the energy consumed.


Whilst it is important to ensure the asset performance and how systems work is optimised, all of this can go to waste if users are not aware of their impact and do not care enough to change how they act so energy and waste is reduced.


TANGIBLE RESULTS


The holistic approach to the FM strategy is already generating impressive and sustainable dividends both in terms of


the performance of the schools’ buildings and in the resultant cost savings which so far include:


A saving of 1409 tonnes of CO2 in


2009, the equivalent to the total amount of carbon 1,930 trees will absorb in their lifetime.


A combined gas and electricity saving


of 6.5MKWh (13%) in 2009. Yearly water consumption improved by 89% in one school, with the top 15 school performers producing an average saving of 32% Yearly gas consumption improved by 49% in one school, with the top 15 school performers producing an average of 28%. The Wirral LEA has improved its water consumption across all schools by 22%. 100% recycling of cardboard is enabled at 17 sites, and is at a rate of 65% recyclable for all mixed waste on 19 sites that HOCHTIEF provides recycling management for.


Kirklees recycling levels have increased in weight by 78% in 2009. Waste water saving of 670m3


per


annum in one school, the equivalent of 4916 barrels, or 1.5M pints.


THE HOCHTIEF SOLUTION


HOCHTIEF monitored the schools for the first year of the contract and assessed the operational performance of each school to identify where efficiency changes could be made, whilst slowly identifying best practice methods for implementation. What became evident across the contracts was a lack of a demonstrable sustainability strategy, neither from the previous provider, nor via a teaching curriculum. Instead, with each school responsible for its own interpretation of the curriculum, this results in ‘ECO’


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