BUILDERS MERCHANTS: A-Z THE HIGHBOURNE GROUP • JAMES HARGREAVES H The Highbourne Group
The Highbourne Group’s primary trading brands are City Plumbing Supplies and Plumbing Trade Supplies, alongside The Bathroom Showroom, The Underfloor Heating Store, DHS, NSS, PlumbNation and Plumbworld. The last was acquired in April 2022.
City Plumbing opened 22 new branches last year, taking it to
THE HIGHBOURNE GROUP THE NUMBERS
2019 Turnover £m Gross profit £m
Operating profit £k Net profit £k Staff
THE RATIOS 2019 Stockturn Gross margin %
Operating margin % Net margin % Sales/head £k Profit/head £
Return on capital % BMJ INDEX
6.0
18.3 nil
0.8 370
(291) 6.0
2020 4.6
21.3 nil nil
284
(3,376) nil
2021 4.3
23.3 3.7 3.7
374
13,774 25.0 190
1,524.6 278.8
(1,200) 12,900 4,124
2020
1,118.6 238.0
(13,300) (7,600) 3,940
2021
1,252.8 291.4
46,100 46,100 3,347
370.The Bathroom Showroom is also available in all new City Plumbing branches to help bath- room installers and homeown- ers create bespoke bathrooms to match their demands with dedicated end-to-end support. The majority of new branches are also home to Energy Efficiency at City Plumbing, supplying expert advice and offering solutions for a
% CHANGE
2020 (27) (15) n/a n/a (4)
% CHANGE
2020 (23) 16
n/a n/a (23) n/a n/a
2021 (6) 9
n/a n/a 32
n/a n/a
2021 12
22
n/a n/a (15)
wide range of renewable technol- ogy systems and green energy projects, including heat pumps, solar solutions, biomass boilers, underfloor heating and more. Darren Redwood, operations
director for City Plumbing, said: “Last year saw us massively boost our branch network. We recognise that the industry is constantly evolving, as is the demand for new products and solutions, and we’ve been working hard to ensure our branches cater for all of our customers’ needs. The expansion of network, service range, and offering is testament to this and we look forward to opening more new branches in the year ahead.”
James Hargreaves
Celebrating its 100th anniversary in 2023, James Hargreaves (Plumbers Merchant) Ltd has made a number of boardroom changes. Carl Bridge (right) has been promoted to managing director from purchasing director,
JAMES HARGREAVES THE NUMBERS
2019 Turnover £m Gross profit £m
Operating profit £k Net profit £k Staff
THE RATIOS 2019 Stockturn Gross margin %
Operating margin % Net margin %
Sales/employee £k Profit/employee £ Return on capital % BMJ INDEX
4.8
27.5 6.3 6.3
270
17,117 16.7
2020 5.0
25.5 6.5 6.5 261
16,927 15.1
2021 5.0
28.8 9.0 9.0
327
29,360 21.8 1150
90.1 24.7 5,717 5,702 334
2020
89.4 22.8
5,789 5,770 342
2021
112.3 32.3
10,100 10,054 344
succeeding Gordon Rothwell, whose family has owned the company since 1968, and who will continue as company chairman.
Gary Beaumont (far right) has stepped up to sales director from
% CHANGE
2020 (1)
(8) 1 1
2 % CHANGE
2020 5
(7) 2 2
(3) (1)
(10)
2021 (1) 13
39 39 25 73 45
2021 26 42 74 74 1
regional director, and (centre right) Bill Davies has delayed retirement to take on the part- time post of commercial director. Martin Healy and Simon Jackson are now national branch directors for the Western and Eastern regions, respectively. The company also invested £500,000 in a Low Carbon Centre and training facility at its Burnley headquarters.
Rothwell said: “The Directors and I are all very excited about the changes, and I am confident that our company is well-placed to continue its unparalleled success.”
26 JAMES HARGREAVES
Parliament Street Burnley BB11 3JT
www.jameshargreaves.com/ Tel: 01282 722000
Branches: 70 Employees: 344
Chairman: Gordon Rothwell Managing Director Carl Bridge Finance Director: Chander Sharma Commercial Director: Bill Davies Sales Director: Gary Beaumont National Branch Directors: Martin Healy (western) and Simon Jackson (eastern)
Members of: BMF, NMBS, Fortis, PHG THE HIGHBOURNE GROUP
Highbourne House, Eldon Way Crick, Northants NN6 7SL
www.cityplumbing.co.uk 01788527700
Brands: City Plumbing, PTS, The Bathroom Showroom, The Underfloor Heating Store, DHS, NSS, PlumbNation, Plumbworld
Branches: 370 Showrooms: 250 Employees: 3500
CEO: Dave Evans Operations Drector: Darren Redwood Managing Director of Energy Efficiency, Electrical and Underfloor heating: Steve Smith, IT Director Mark Trevorrow, HR Director James Saunders Supply Chain Director Stuart Tosh, Managing Director Spares Dave Griggs, Managing Director Bathroom Showroom Parv Sangera, National Sales Director Maxine Wiltshire-Frost, Chief Customer Officer John Vaughan, Commercial Director David Wainwright,
Chief Marketing Officer Liz Forte,
TRAILBLAZERS
A supplement to builders merchants journal April 2023
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