FRANCHISEFOCUS INVESTMENT: FROM £28,22 5
Operations Matters Minster Cleaning’s considerable expertise in a recession-
resistant industry makes it a trusted franchise for uncertain times M
inster Cleaning has been providing commercial cleaning services since 1982
and became a bfa Full Member in 1992. Annual turnover at the long-established office cleaning company has reached £41million* and, with a reputation for integrity and professionalism, it is one of the country’s most successful franchises. Support for franchisees has always
been central to the company’s success and, during its many years in the industry, Minster Cleaning has established systems to simplify many of the important day-to-day business activities leaving franchisees free to concentrate on building a substantial, valuable asset. Across the franchise network, top branches have achieved sales in excess of £2million and half have achieved sales of more than £1million*. With 33 years’ experience in the
cleaning industry including 29 years in franchising, operations manager, Ian Hadley, has an in-depth and expert understanding of operational issues that can arise in a large network such as Minster Cleaning’s.
"One of the UK's most successful franchise brands"
As well as providing help for franchisees
in areas such as health and safety, risk assessments and equipment purchases, Ian is spearheading several business development initiatives. For example, he is looking at Minster’s growing number of national and regional accounts and identifying opportunities for offering clients a service across several Minster branches – this has already resulted in business for franchisees. He is also actively involved in sourcing leads for suitable national contracts and submitting bids and tenders.
p Ian Hadley Ian heads up a training and operations
working group on which he sits together with five Minster Cleaning franchisees. The group meets regularly to discuss various ideas and has been instrumental in the process for the renewal of the health and safety consultancy contract and the rewriting of the network’s operations manual and employee handbook, ensuring that the content is completely up to date. Ian is also an accredited BICSc (British Institute of Cleaning Science) Assessor which allows Minster Cleaning to train and accredit branch cleaning staff to help achieve high and consistent levels of cleaning across the network. Whether they buy an established
business or a new territory, franchisees get help with the transition from employment to self-employment as well as bookkeeping, training, marketing and the complex fields of employment law, health and
safety and environmental legislation. Minster Cleaning franchisees come
from a wide range of professions but all have people-management abilities, commercial awareness and determination in common. These are essential attributes for a management franchise where some branches employ well over 200 people. The size of Minster Cleaning’s
territories means that there is always ample potential for growth. By securing contracts from just a small fraction of the market in their area, franchisees can build a highly successful business and, as commercial cleaning is an essential service which appeals to a broad client base, the market isn’t too greatly affected by fluctuations in the UK economy. On average, franchisees have been with Minster Cleaning for 14 years and some longer-serving franchisees are planning to retire in the next few years. There are currently established franchises available for resale in Nottingham and Devon at a fee of £10,000 plus vat in addition to the purchase price of the business. New franchise opportunities include
Cambridge, Doncaster, Durham, Leicester, London, Middlesex, Guildford, Peterborough and Swansea. Initial start-up cost is £28,225 plus vat, which covers licence, training, marketing launch package, computer hardware and stationery. In addition, between £40,000 and £60,000 working capital will be needed – finance is available from leading banks subject to status.
MINSTER CLEANING Commercial cleaning management 0121 386 1722
minsterfranchise.co.uk minster@minsterfranchise.co.uk
BUSINESSFRANCHISE.COM 69
*Financial statistics are based on pre COVID-19 figures
Investment level: £20k-£50k
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