FRANCHISEFOCUS INVESTMENT: FROM £28,22 5 Clean growth Paul Watts is taking Minster’s Derbyshire franchise to new peaks E
ven after a long and successful career, not everybody wants to put their feet up or get the golf clubs
out. Some people need a new challenge, which is why Paul Watts bought into Minster’s Derbyshire franchise after a brief early retirement. “I’d retired a couple of years before
taking on the franchise in June 2018. But 55 years old was way too early and I got bored, so went looking for something that would get me back in the swing of things,” says Paul, who was previously a senior vice president at Experian plc and had spent more than 30 years working in marketing data and analytics. The Derbyshire franchise was an
exciting proposition, offering him the right opportunity at the right time. “It was an established management franchise and one that is local to me, not to mention the fact commercial
cleaning is a relatively low-risk sector because businesses always need office- cleaning services. There’s also lots of potential for development since no one has a huge market share.”
"I’m busy, but I'm never bored!"
The strengths of commercial cleaning
speak for themselves. It’s an essential business-to-business service with multi-sector appeal, which helps protect franchisees from economic peaks and troughs. And the size of Minster’s territories gives enterprising franchisees huge scope for expansion. By securing contracts from just a small fraction of the market in your area, you can really build your customer base. Paul has found the skills he honed
Paul Watts
during his time at Experian have proved invaluable. “The principles you need to run a business are the same for Minster as they are for Experian: new business generation, marketing, account management and the ability to manage personnel at all levels,” he says. He’s obviously put these to good use, building annual revenues from £650,000 when he took over two years ago to nearly £1million. “We’ve invested in our people, vehicles, upgraded our technology and systems and worked hard on generating and retaining new business. We also make sure we provide a great service, because that’s what keeps customers coming back. In addition, we’ve had great
support from head office, particularly in terms of marketing, IT and finance.” What Paul finds especially satisfying
– aside from winning new business, which he’s obviously good at – is the multi-dimensional nature of his work. “I manage the big picture, the direction of the business, but I’m also deep in the day-to-day detail, which means there’s lots of variety. I’m busy, but never bored!” Minster was established in 1982; it has been a bfa Full Member since 1992 and was a 2016 bfa Franchisor of the Year finalist. As the country’s biggest and one of the most successful commercial cleaning franchises, the company offers prospective franchisees a safe and secure future with considerable opportunities for growth whether they buy a branch which is already up and running or choose a new area. On average, franchisees have been with Minster for 14 years and some longer serving franchisees are planning to retire in the next few years. There are currently established franchises available for resale in Nottingham and Devon at a fee of £10,000 plus vat in addition to the purchase price of the business. New franchise opportunities
include Cambridge, Doncaster, Durham, Leicester, London, Middlesex, Guildford, Peterborough, Swansea and Buckinghamshire. Initial start up cost is £28,225 plus vat which covers licence, training, marketing launch package, computer hardware and stationery. In addition, between £40,000 and £60,000 working capital will be needed – finance is available from leading banks subject to status.
MINSTER CLEANING Commercial cleaning 0121 386 1722
minster@minsterfranchise.co.uk www.minsterfranchise.co.uk
BUSINESSFRANCHISE.COM 53
Investment level: £20k-£50k
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