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CONTENTS May 2020 CONTENTS 14 COVER STORY


14 Keeping the nation connected How Vodafone, the global telecommunications expert, is adapting its operations to keep the UK population connected to vital services and each other


UP FRONT 3 Editor's Letter


7 News From the world of franchising


12 From the bfa Franchising's regulatory body


24 Franchise Marketing Awards Call for entries


4


28 Ready to run your own business? Cathryn Hayes outlines the questions to ask yourself


30 One year on Updates from an ActionCOACH franchisee


31 She's got this Women in franchising


45 Quick Lane Automotive


47 Thérapie Beauty treatments


49 Wiltshire Farm Foods Frozen food delivery specialists


FE ATURES


21 Spotlight Quick Lane


22 Franchising: what to know Ashtons Franchise Consulting on commonly used franchise industry terms


27 Day in the life What it's like to operate an Optic-Kleer franchise


34 Spotlight Zerodrytime


36 Shining example Franchise success stories from the cleaning sector


66 Franchise hero Lynne Newman of X-Press Legal Services


FRANCHI SE FOCUS


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