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Special Feature The Massage Company INVESTMENT LEVEL: FROM £70,000


Taran and Sophie Bassi


Reigate-based Taran and Sophie were awarded a multi-site franchise agreement in March


Why did you decide to become The Massage Company franchisees? We looked at all the usual franchise options out there, including coffee and pizza chains, and although they can be lucrative, we just could not get excited by them. The Massage Company is different and something that we could get passionate about. The business model works and the potential for business growth is enormous.


How did you secure funding? We are still finalising this but The Massage Company helps introduce banks that have seen the model and are happy to lend.


Has the business been successful so far? Yes. The concept has a strong base in the US and, at the pilot site in the UK, growth has been ahead of forecasts for a year, which gives us great confidence.


What kind of training and support have you seen?


This is the beauty of the business and being early adopters; the support is second to none and we are learning so much from the team.


How does it feel to be a pioneer? Great! Due to the support we are getting and the potential in the business we feel we have minimised the risk as much as possible.


What type of questions do you get from potential franchisees? As you can imagine, the model is new to the UK and so people want to understand how it would work. The industry is being disrupted and is unlikely to be the same again, which means it’s the perfect opportunity for The Massage Company to raise the bar.


Did you speak with any other franchisees in other industries? I have many family members who have successfully run franchise businesses and so know what is involved. If you are prepared to work hard anything is possible.


How hands on are you in the day-to- day operations? We will be fully involved once the site opens and customers stream in.


Have you encountered any problems along the way? The first hurdle will be finding a site and we have the largest property agents involved. Of course, there are many operators competing for prime sites, so this may take some time.


Have there been any highlights in particular so far? Many, including having to try out all of the massages we will be providing our customers!


July/August 2017 | BusinessFranchise.com | 35


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