TOP 10 OPERATORS 7: DFS GROUP
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“We have worked with DFS Group at Changi Airport for the past 38 years. “We are disappointed that they have opted not to participate in this tender but we will work closely with them to ensure a smooth transition to the new operator for the liquor & tobacco concession.”
Teo Chew Hoon,
Group Senior Vice President, Airside Concessions, Changi Airport Group
The new Cartier boutique at T Galleria by DFS, Macau, Shoppes at Four Seasons.
DFS Group sales reached $3.62bn in 2019, which the luxury goods retailer was able to build on confidently in 2019, according to LVMH. DFS Group experienced ‘solid
development’ in H1 2019 driven by strong performance in Europe and rising numbers of international travellers, said LVMH in its H1 2019 statement while adding that it performed strongly at its T Fondaco dei Tedeschi downtown duty free complex. Performance was also solid over
the past few months across its various downtown outlets in Hong Kong and Macau despite a slowdown in demand. Other highlights from the first half of this year included a logistics agreement with Shenzhen Duty Free and the launch of WeChat Mini programs to better engage travellers. In the remainder of this year DFS
is looking to complete renovations of its flagship stores in Hong
Kong, Macau and San Francisco International Airport while opening a beauty store in the Mong Kok district of Hong Kong. It will also prepare for the opening
of its second European downtown store at the historic La Samaritaine in central Paris next year.
LVMH will remain ‘vigilant’ Meanwhile, LVMH’s Selective Retailing Division reported organic growth of 8% in the first half of 2019. Profit from recurring operations was also up +17% to €714m ($795m) from €612m during the previous corresponding period in 2018. Total revenue in the division rose +12% to €7.1bn from €6.3bn in H1 2018. Total LVMH Moët Hennessy Official Partner
Louis Vuitton revenue amounted to €25.1bn in the first half of 2019, an increase of 15%. Organic sales growth was +12% compared to the same period in 2018. Bernard Arnault, Chairman and
CEO, LVMH, said: “LVMH has made an excellent start to the year. These results once again illustrate the effectiveness of our strategy and the exceptional desirability of our Maisons, whose products transcend time. “Their constant demand for quality
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and their consistently refreshed creativity are key to LVMH’s success, always guided by a long- term vision, combining exemplarity and responsibility in all the company’s actions. “Despite buoyant demand, we
Established 1998
will continue to manage costs and remain vigilant into the second half of the year. “We are therefore entering
the second half of the year with confidence and count on the talent of our teams and their shared entrepreneurial passion to further increase, once again in 2019, our leadership in the world of high- quality products.” «
DFS Group deemed ‘best in class’ for its use of WeChat Pay’s Mini Programme
DFS Group has become the first travel retailer to be featured as a best in class example for its use of WeChat Pay’s Mini Program. The retailer launched its first Mini
Program on WeChat in San Francisco International Airport back in 2017. DFS is featured as part of WeChat
smart retail. WeChat Pay acknowledged DFS’
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quick adoption of the technology and its commitment to continually elevating and innovating the “app within an app” to benefit its Chinese customers. The Co-Creation of Smart Life
Pay’s annual Co-Creation of Smart Life campaign, which is intended to promote the use of seamless mobile payment solutions to support the development of smart cities, smart transport and
OCTOBER 2019
campaign is WeChat Pay’s biggest annual event. Merchants who are featured for their best in class use of the Mini Program app are promoted via online and offline channels to over 100 million viewers. China Southern Airlines,
TOP 10 OPERATORS 59
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JD.com, KFC and Airbnb are among the other companies to receive WeChat Pay’s best in class recognition in 2019.
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