The following information expands upon SAFO 08010 Safety Alerts for Operators (SAFO) are posted at
http://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/safo/
USE OF NON-SAFETY PERSONNEL ONBOARD AN AIRCRAFT DURING OPERATIONS
U.S. air carriers periodically use persons in the cabins of its aircraft for the purpose of conducting certain passenger service activities such as serving beverages, conducting customer relations, or acting as translators. These persons are not assigned to flights to perform safety duties, and can be considered ‘non-safety personnel.’
A. These persons are not acting in the capacity of a flight attendant, nor are they, in general, trained or qualified in duties relating to cabin safety.
B. The regulations do not prohibit the use of non-safety personnel onboard an aircraft during operations by a part 121 or part 135 air carrier. However, their presence could conceivably interfere with flight attendants or other crewmembers if they were not properly instructed. Additionally, passengers could mistakenly consider these persons as a crewmember if not advised otherwise. The following guidance should be considered when an air carrier uses non- safety personnel onboard an aircraft during operations conducted under their air carrier certificate:
(1) Status of Non-Safety Personnel. Air carriers may use these individuals to perform activities limited to passenger service. They are a different type of cabin personnel and are not persons trained as flight attendants or other crewmembers responsible for cabin safety.
(2) Applicable Regulations. Non-safety personnel onboard an aircraft are subject to the same regulatory requirements as passengers. For example, they must receive a pre-takeoff briefing, they must be seated in a passenger seat for movement on the surface, takeoff and landing, and they must stow their carry-on baggage. They must also comply with the seat belt requirements and crewmember instructions. They may not conduct any activities during movement on the surface. The operator may determine that these individuals are crewmembers. If so, the crewmember’s duties and responsibilities must be included in the air carrier’s general operations manual.
(3) Instruction. These individuals should receive enough instruction so that they know what activities they may perform and equipment they may or may not operate so as not to interfere with flight attendants or other crewmembers. If they operate cabin safety equipment, they must carry applicable parts of the operations manual, which should provide enough information to ensure that they understand their duties and procedures, and to ensure that they do not interfere with other crewmember’s duties and procedures.
Page 1 Emergency Evacuations 14
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61
