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UPFRONTS


Brits are almost 30% more likely


to open an email if the subject line includes a SWEAR WORD. Source: Mailjet


The average RESPONSE TIME to customer queries via email is 1 day, 8 hours and 53 mins, compared to 6 hours and 36 mins on Facebook.


Source: Eptica


40% of all


online shopping purchases


now happens on MOBILE PHONES. Source: IMRG


Retarget Practice


WE’VE ALL BEEN THERE: after a quick dip into an  yourself pursued relentlessly round the net by ads for something you’ve either just bought, decided not to buy,    of retargeting, and yet only two per cent of us convert  A key irritant for consumers is the frequency with which ads appear, and that slightly creepy sense of intrusion. For retargeting to work it needs to be undertaken in what Davina Dunlea at Chalk Social describes as a ‘mindful’ manner.


Digital space, notes Dunlea, is rapidly becoming as personal, tangible and  as physical space. “As marketers that’s what we


really need to understand. This all about relevancy, not intrusiveness.” So what concerns should


marketers have? Proper attribution modelling needs to be in place, says Dunlea. Who’s to say that 96 per


video ads. Marketers need to know where their ads are being placed and should make sure they’re being passed domain names. (According to IAB Europe, 51 per cent of marketers are not retargeting across mobile.) And what about


getting retargeting right? Although 86 per


cent of your conversions wouldn’t have happened anyway, regardless of retargeting? And viewability means that 50 per cent of an ad’s pixels must be in the viewable portion of an internet browser for at least one second; two seconds for


cent of UK brands are currently personalising their communications, only 9 per cent are using personalisation based on attitudinal data. That mean overlaying third party data sets. Be creative with content and sensitive to context: 14 per cent of  brands they like using their details intrusive. But 49 per cent think it’s intrusive when their details are used by brands for which they have 


DICTIONARY POST-DIGITALISM


Rift headset is unlikely to be on the Christmas list, expected as it is to retail at around £500. (Coca-Cola and McDonald’s have both taken a leaf from Google Cardboard and made moves to turn their packaging


into VR headsets for your smartphone, though this may be a tough look to carry  seeking to marry digital and real-world experiences, VR represents a powerful tool. The challenge will be to


formulate experiences that genuinely expand users’ horizons while avoiding the sort of gimmickry that  technology before it’s even got rolling.


For many industry experts the notion of digital as a distinct channel is over. The sheer ubiquity of the technology means it no longer makes sense to  rest of marketing – or, indeed, the rest of our media consumption. Post- digital marketing acknowledges that digital, like, electricity, is just another element of our lived experience.  in the move among many brands and agencies to create a more fully integrated approach in which digital is just another communication channel. (HSBC is just one example of an organisation that’s ditched the ‘D’-word from its marketing department.) In a prescient


article from 2012,


journalist Russell Davies, who’s credited with coining the term, noted, “We’re not at the end of a digital revolution, we’re at the start of one. The endgame was not making a website to go with your TV commercial and it’s not now about making a newspaper out of your website. Post-digital was supposed to be the next exciting phase, not a return to the old order. It’s the bit where the digital people start to engage in the world beyond the screen, not where the old guard reasserts itself.” To which we


might add this neat observation from David Sable, Global CEO at Y&R, at the 2015 IAB Mobile Marketplace: digital is everything. But not everything is digital.


DIGITAL


The


7 annual sourc e guide 2016


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