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Round-up | NEWS


Decline in online sales continues


SEPTEMBER SAW online sales down for the 18th month in a row, with consumer spending in a state of flux.


Those were the conclusions of the latest IMRG Capgemini Online Retail Index, which said that the “economic turbulence” of September made it difficult to understand “whether shopper confidence has risen, fallen or stayed the same”. September saw sales


fall by a


further 3.3%, although that was an improvement on August’s 4.1% drop. The four months before experienced similar declines. September 2021 by comparison saw growth of 6.8% Although


below the three-month


average (-2.2%), this performance was ahead of the six-month (-4.7%) and 12-month averages (-11.8%). Year-to- date sales were down 12.9% – an improvement of 1.1% over August. IMRG Capgemini said that consumer spending had never been in more of a state of flux in a month that saw the death of the Queen, the energy cap freeze, and a controversial tax-cutting mini-Budget from the Chancellor that then saw the pound plummet and interest rate rise. IMRG strategy and insight director Andy Mulcahy said: “September featured such economic turbulence that it’s very difficult to understand whether shopper confidence has


risen, fallen or stayed the same.


However, one definite positive was a spike in online spend toward the end of the month when retailers promote their ‘100 days till Christmas’ campaigns. The spend was +17% higher in week four – the second highest rate of the past four years.” The


report that said the that sales premium of


electricals online had stayed consistent and were down by 8.2%. It also showed


sector


online declined by 15.1% compared with the mid-market sector. Simon


Binge, commerce senior


manager, customer transformation at Capgemini, added: “Whether the premium sector can entice shoppers back during the next few months of promotional activity or the mid-market sector continues to win the battle for the wallet remains to be seen.”


HPP invests £1m in a new biomass burner


HILL’S PANEL Products (HPP) has invested £1 million in a new biomass


burner to make the


factory’s heating system greener and more energy efficient. The investment includes two new, more powerful and efficient boilers and extractors, which will be fully operational by autumn. The new


equipment will replace the current systems and help reduce the business’s carbon footprint. HPP’s marketing and business development director, Dan Mounsey, said: “Our infrastructure was ageing, so we wanted to update it for greener, more efficient options. These new boilers will reduce our carbon footprint to the point that we don’t use any fossil fuels to heat those warehouses. “The new burners feature ceramic filters that extract exhaust gases before they leave the boiler. It means the emissions are much lower, while creating more heat output.” HPP joined the Renewable Heat Incentive (RHI) programme 10 years ago, which provides financial incentives to increase the uptake of renewable heat by businesses. Colin Taylor, HPP’s chief engineer, said: “Although the new boilers are more efficient, and create fewer emissions, they are bigger with greater heat output than the old ones.”


November 2022 · 9 OJO


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