Round-up | NEWS CONTENTS
NEWS, COMMENT & OPINION 4 News
A roundup of the latest KBB news 20 Tony Robson
Day True’s co-owner discusses SLAs 22 John Mortimer
Multipanel’s sales director speaks out about the skills gap
24 Paul Da Silva Advice about the dos and don’ts of showrooms
26 Isabella Callaghan The MD of Number Crunchers takes you through making tax digital
PRODUCTS & SUPPLIERS 33 Analysis
Appliance shortages – are they getting better or worse?
39 Shopfl oor analysis The pros and cons of offering fi nance
43 Supplier profi le We visit Moores Furniture Group
55 Compact bathrooms How to design for compact spaces 60 Trends
What are the latest kitchen, appliance, bathroom and surface trends?
RETAIL 72 Case Study
A modern kitchen for holiday get-togethers from Chantel Elshout
76 Case Study
Bathrooms by Design’s spa project 80 SOTM
A look around Cooks and Company’s luxury showroom
Retailer profi le: Hyde Park Bathrooms and Kitchens celebrates 25 years pg 68
Rebecca Nottingham, editor
rebecca@kbbreview.com
kbbreview.com
Follow @kbbreview on Twitter for news and live updates from events
kbbreview.com for news, views, blogs, jobs, features and subscriptions Editorial Editor
Rebecca Nottingham 020 8515 2073
Advertising
Managing director
Julie Williams November 2022 ·
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Buckingham
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Alan Rogers
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communications across different brands and media platforms contact: Managing director Julie Williams 020 8515 2150
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Managing editor Andrew Davies
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Home bars and wine storage: A look at this lucrative market pg 49
The kbbreview Interview: We speak to AO Business UK MD, Anthony Sant pg 28
B EDITOR’S COMMENT
IT’S GETTING BETTER ALL THE TIME
efore I divulge exactly what’s inside this month’s issue, fi rst, a bit of housekeeping. Entries to the 2023 kbbreview Retail & Design
Awards close at 5pm on November 17 – and there will be no extensions. If you want to be in with a chance of winning one of these prestigious industry awards and celebrating with your peers at a glamorous event in Cardiff on April 20, 2023, head to page 75 for more information or go straight to
kbbreview.com/awards to enter. Back to the issue then and, this month we’re
looking again at one of the industry’s biggest challenges, and something that has been plaguing retailers since Covid – appliance supply or, perhaps more accurately, the lack of it. See our analysis, pages 33-35, for an update. Spoiler alert, though some retailers are still being quoted waiting times of three to six months for some products, on the whole, things do appear to be getting better... Interestingly, this month’s kbbreview Interview [pages 28-30] is also
strongly linked to appliance supply. AO is one of the biggest names in appliances, but, as it’s mainly used for distress purchases, it’s not seen as a big player in the kitchen specialist market – but that could all be about to change. Andrew Davies meets AO Business managing director Anthony Sant. In our shopfl oor analysis [pages 39-40], we’re looking at the pros and cons of consumer fi nance for independents and whether, in a testing market, offering fl exible payment options could create new opportunities or simply bring new challenges. Elsewhere in the issue, we head to the Moores factory in Wetherby,
Yorkshire pages 43-45], which has been steadily growing its business for the past 75 years, and join Hyde Park Bathrooms and Kitchens [pages 68-70] as it celebrates 25 years of retailing in London’s West End. As always, your feedback on these and any other topic covered in the issue is greatly appreciated.
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