kbbreview Retail & Design Awards 2024 | FINALISTS
BATHROOM RETAILER OF THE YEAR
Laings Kitchens Bathrooms Bedrooms Inverurie, Aberdeenshire
Napier Bathrooms & Interiors Edinburgh
Nicholas Anthony Colchester, Essex
Pier1 Bathrooms Hove, East Sussex
Laings, established in 1862, celebrated a second consec utive most profitable year in 2023, thanks to its dedicated team, strategic investments, and
sponsored by
diversification. It increased commercial bathroom sales by 16% and retail sales by almost 10%. It emphasises employee development and community initiatives.
laings.com
BATHROOM SHOWROOM OF THE YEAR
Laings Kitchens Bathrooms Bedrooms Inverurie, Aberdeenshire
Napier aims to treat clients like family, emphasising a warm showroom experience, detailed design services, and a 4D Virtual Reality Theatre. Recognising the importance of a welcoming atmosphere, Napier, with a luxury background, commits to intensive staff training and a concierge-like support service.
napierinteriors.com
The Bath Works Bournemouth
Nicholas Anthony employs a proactive and adaptable strategy in residential and commercial markets. They are now fixing a metal plate to furniture post-installation with order references and logos. The company fosters a culture of celebrating employee achievements and provides continuous training programmes.
nicholas-anthony.co.uk
Versatile Bathrooms & Tiles Navan, Ireland
Pier1 specialises in bespoke luxury bathroom design with an all-female team, using what it calls a dedicated and trend-savvy approach. The team challenges gender stereotypes, prioritises after-care service, and fosters a tight-knit work environment. Recent showroom upgrades are its micro-cement displays and refurbished bays.
pier1bathrooms.com
West One Bathrooms Battersea - London
sponsored by
Luxury, quality, experience and attention to detail are the hallmarks of the Laings brand. Clients are greeted with locally prepared shortbread and encouraged to explore the showroom and discover designs of all styles and budgets. Many displays are fully operational and the experience is enhanced by scent and sound.
laings.com
NEW BATHROOM RETAILER OF THE YEAR
3B Bathrooms London
The Bath Works say its approach is about creating emotive, inviting interiors. This is brought to life in the showroom through the 25 displays including styles to suit different tastes and budgets. The 2,200sq ft space features a working shower area as well as a private VR space to enhance the customer experience.
thebathworks.co.uk
Bathrooms of Cowbridge Port Talbot, Wales
Described as “a lavish space” and “a destination for bespoke luxury” The Versatile Bathrooms & Tiles showroom goes beyond displaying products, to proudly offering a personalised experience, especially in spas, saunas and outdoor tiles. It also has a range of customisable tiles as a departure from stock products.
versatile.ie
Berry Bathrooms Leyland, Lancashire
West One has transformed its Battersea showroom into what the company describes as “a destination showroom offering a holistic experience that transcends the traditional retail space”. As well as specification areas for leading brands, the space
incorporates a ‘create your own’ mood board area which it says is hugely popular.
westonebathrooms.com
Dezign Studio Barkingside, Essex
sponsored by
After selling tiles for the past 20 years, Tahir Mukhtar was sending customers to other retailers for bathrooms, so decided to make the leap into bathroom retail himself. 3B has bath and basin displays on wheels, so customers can move the models around to compare them with other products to curate their dream bathroom. Insta: @3b_bathrooms
February 2024 •
Following the rise of home - owners investing in their properties, Holly MacInnes and Charlotte Maffey opened this new bathroom business on Cow bridge high street. Offering a bespoke design and comprehensive instal lation service, they aim to restore the love between the home and owner. bathroomsofcowbridge. com
Seeing a sharp uptick in spending on bathroom products and accessories, plumbing and heating business C&W Berry opened Berry Bathrooms as a second business. The business uses the science of cognitive psychology, music, and colour theory to influence consumer behaviour.
cwberry.com/berry- bathrooms
This family-run boutique showroom was created by a husband-and-wife duo as a response to showrooms that “lack a personal touch”. With a showroom designed to be a “sensory experience”, visitors to Dezign Studio are greeted with a welcoming scent that has been curated specifically to entice visitors to the showroom.
dezignstudio.co.uk
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